[Resolved] Policy Bazaar — After 1.5 months kotak general insurance charged additional premium of rs. 842/- otherwise denied to provide the policy car insurance papers | |||||
Dear sir/maam, This is to bring your notice that after 1.5 months kotak general insurance increased the additional premium of rs. 842/- in my bill. When i had applied for car insurance, kotak just asked me that i have claimed any amount in my previous insurer, i had mentioned in last year duration no claimed from my last insurer. But after 1.5 months kotak sent me the letter that i am not entitle for 50 % ncb due to last year claimed from previous insurer. When i had confirmed from tata (Previous insurer) and shared the same info with kotak that i have not claimed any claim amount from tata, requested to provide me 50% ncb. Then kotak changed the statement and sent a mail that from my previous insurer i was entitle for 25% ncb so i have to pay rs 842/- immediately. Note - my point is when i had shared the all details and i had compared the premium amount of all the car insurance companies, kotak provided me the best deal in policy bazar that's why i have applied for kotak general insurance but after 1.5 month kotak increased premium amount and hold my policy. Because they also knew that my last policy has been expired on 14.12.16 and for renewal i dont have another option. O i am feeling cheated and login the complaint on consumer forum, please share your grievance cell email id. Was this information helpful? | |||||
Mar 28, 2017 Complaint marked as Resolved Policy Bazaar customer support has been notified about the posted complaint. Verified Support Feb 25, 2017 Policy Bazaar Customer Care's response Dear Sir, Greetings from Policybazaar.com !! Thank you for writing to us. We would like to request you to kindly share your registered contact details as we are unable to retrieve any of your records with the shared contact details at [protected]@policybazaar.com Please feel free to write back to us in case of any further assistance or call at[protected]Toll Free) / WhatsApp - [protected]. We will be happy to assist you. Regards, Garima Jain Policy Bazaar.com | |||||
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