[Resolved] Policy Bazaar — cancellation of proposal : booking id[protected] | policy[protected]

xtremeshailendra

from Bhopal, Madhya Pradesh

Address:	Shivpuri, Madhya Pradesh, 473551
Website:	Policybazaar.com

I wanted to buy a term plan for 1 cr and by mistake i ended up buying term plan for 2cr.
I spoke to my policy expert about it and he suggested to raise a plan for 1 cr sothat he can place cancellation request for 2cr policy. According to him this request will take 10 days to complete and i ll get my refund.
I regularly followed up with policy bazaar team multiple times and they confirmed that it ll get cancelled.

As per latest status my both tge policies (2cr & 1cr) are issued and policybazaar agent advised me yo visit nearest branch to initiate cancellation request.

Please assist asap.

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Feb 21, 2019

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2019

Policy Bazaar Customer Care's response Dear Shailendra,

Greetings from Policy Bazaar.com!

We are really sorry for the delay caused to you.

Please be informed that we have forwarded your concern regarding cancellation to the Insurer.

Further, we will constantly follow up with the Insurer regarding update.

As soon as we receive any update from the Insurer, we will inform you the same.

Really appreciate your cooperation and patience in the Interim.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://play.google.com/store/apps/details?id=com.policybazaar&hl=en_IN

For ios : https://itunes.apple.com/in/app/policybazaar-compare-buy-save/id[protected]?mt=8

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com

Verified Support

Jan 08, 2019

Policy Bazaar Customer Care's response Dear Shailendra,

Greetings from Policy Bazaar.com!

We are really sorry for the delay caused to you.

Please be informed that we are constantly following with the Insurer regarding cancellation status.

As soon as we receive any update from the Insurer, we will inform you the same.

Really appreciate your cooperation and patience in the Interim.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR

For ios : https://apple.co/2CUvgv6

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com

Verified Support

Jan 14, 2019

Policy Bazaar Customer Care's response Dear Shailendra,

Greetings from Policy Bazaar.com!

We are really sorry for the delay caused to you.

As per the update received from the Insurer, please be informed that your proposal will get cancelled in next 2 working days.

Once we receive concrete update from the Insurer regarding refund, we will inform you the same.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR

For ios : https://apple.co/2CUvgv6

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com

Verified Support

Jan 17, 2019

Policy Bazaar Customer Care's response Dear Shailendra,

Greetings from Policy Bazaar.com!

We are really sorry for the delay caused to you.

As per our telephonic conversation, please be informed that your Hdfc term policy has been cancelled.

Further, you will be receiving your refund in the source account in next 10 - 12 working days.

This is the maximum time we request you to wait as it includes bank processing time too.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR

For ios : https://apple.co/2CUvgv6

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com