Policy Bazaar — Car insurance payment done but process incomplete showing

Address:

HOUSE NO-34,BYLANE-9,NEAR MEGHMALLAR APARTMENT, SEWALI PATH ,HATIGAON

Hello my your reference id:[protected] for my car insurance comprehensive
Idv (₹)
3, 87, 000
Premium
₹ 6, 169 is deducted from my bank account named neo axis architects (United bank of india). But my policy is not provided. On having conversation your member said that transaction is not recieved. So i request you to kindly provide me an acknowlege letter that the policy amount is not recieved so that i can talk to bank authorities and reclaim my amount. Being an permanent customer registed number ([protected]) with my many policies done through policy bazaar i expect you to help me out in this inconvinience.