Policy Bazaar — Constant harassment from policy bazar

Address: kolkata

I wish to raise a serious issue of constant harassment immediately 2 months after I purchased policy from policy bazar for my car.

Policy Number:[protected]
Insured's Name: Ms AMRITA SINGH
Period of Insurance: 04‐11‐2025 to 03‐11‐2026
Communication Address: Kolkata, West Bengal,
Email‐ID: asinghd.[protected]@gmail.com
Registration No. WB10E5968 Mfg. Month & Year 2023, HONDA ‐ AMAZE ‐ RDE S MT I‐VTEC

After a proper verification the policy was purchased on Date:15/Oct/2025.
However, after 2 months of purchase I have been constantly harassed by Policy Bazar and Reliance through message that I have to pay Rs. 704./- for no claim bonus recovery.
I have mentioned and called several times to policy bazar and also shared my previous policy with Go digital general Insurance valid from[protected] that I have not claimed anything till now and this is a new car and by God grace its running fine.
Each time I was promised that's its mistake, and they will resolve, unfortunately it's not resolved and from past few days I am called every day and harassed at odd hours in between meetings and work and asked to provide documents which I have done already from the day I unfortunately purchased the policy.

I have also asked the policy bazar people to provide me any such documents which mentions that i have done claim for damage from previous any of the policy and I will pay twice or else they pay 10 times for mental harassment.

That amount of confidence I have shown as I know no claim has ever been done.
The people sitting in such important position are not aware and they just have one thing to do is to call and make life miserable.

Please if policy bazar can't maintain records or is insufficient to deal with proper details, the customer can't be at the receiving end.

I am not going to pay anything as I have not claimed anything., however if this harassment through daily calls continues, I have to take strict action which may result in compensation in a higher amount for putting false claim on the customer.

I need an immediate action and stop providing policies if you have not done proper investigation.

these calls are done to intimidate the customer and to force them to pay so that policy bazar can earn more from each policy issued.

STOP HARRASEMENT, ENOUGH OF YOUR FALSE ACCUSATIONS.