Policy Bazaar — Health Insurance Policy Cancelled Money Refunding

I am Rajeev; I bought health insurance Sarah Uttam for myself and my mother on 12 Mar 2025. Same day I applied for cancel and refund of the policy money as I wish to buy that policies separately. Their policy advisors told me they will refund it by 19th Mar firstly. So I bought and paid for two separate Health Insurance for myself and my mother. Later they told me that they will refund the money by 23 Mar 2025. But still they didn’t refund it. Instead they giving excuses to tell that they will refund it by 29 Mar 2025; which I can’t accept as a consumer and they holding my money without a reason. My ticket ID for payment is PB[protected]. I would like to get my refund as soon as possible and if they making it more hard for me then get an appropriate interest on how many days they hold my money.