Policy Bazaar — max life insurance and policy bazar .com for not return of initial premium of 9972 rupees after rejecting the proposal form application

Address:VILAGE-HITARA BARETHI, POST OFFICE-DHARASU, TEHSIL-CHINYALISAUR, Uttarkashi, Uttarakhand, 249196

I have pick online term plan from policy bazar.com of max life insurance and i have paid 9972 rupees as initial premium amount .After Document verfication company inform me through emailed that they can not provied me this plan and your initial premium amount of 9972 rupees will refund you after 5-7 working days .I am waiting to my refund but it have not comes .I also called to max life insurance company costmer service tollfree no but they not give me satisfactory anser .I am thinging to go consumer court to solve this matter and penalty to both Policy bazar as well as max life insurance for cheating with my money.
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Dear Sir,
We apologise for the inconvenience you had to face. We request you to DM/inbox us your contact/policy number, and we shall get in touch with you to resolve this at the earliest.
Regards, Team Max Life Insurance
791 amount deducted towards policy bazar for bike insurance of DL3SCA9075 Nd Order ID PG8676588 my insurance not taken place plzzzz solve my issue
I have purchase 2 wheeler policy from PB but the information taken by you automatically wrong, then you promise to refund my amount with in 15 days today is 15th day kindly revert
Policy no.[protected]
Bike Reg no. Up32gk1943
Mob no. [protected]
I was purchase a two wheeler policy but payment not done and my money is deduct to my bank account. Pls refund me my money

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