Policy Bazaar — money not returned and no communication | |||
I approached policy bazaar for health insurance. Initially everything was fine and money was taken for a royal sundaram policy. (Paid through credit card). Within a week a call from policy bazaar says that we are supposed to go for a medical check up. I asked them why didnt you tell this before? I would have paid after the test clearance. We left it and went ahead with the medical tests. Now the company is offering the policy but we are not happy with the terms so we do not wish to take the policy. Today when i tried to send a mail to policy bazaar regarding the same. All the my mails bounced back. I spoke to an executive named ankit who promised me a call back from the royal sundaram team before 7. No one has called. I want my money back. I dont want the policy. It has been a tough 1 month for us going to and fro. Dont you guys know about medical tests to be conducted? Why werent we informed before? Why are my mails bouncing back? Why there is no call from your side? My contact number is [protected] Was this information helpful? | |||
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Policy Bazaar customer support has been notified about the posted complaint. | |||
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Greetings from Policybazaar.com!!
Request you to provide your registered contact number or email ID so that we can further resolve your issue.
We always put our customer first, thus you can be rest assured that your issue will be resolved soon & you’ll have a happy experience with us.
In the meantime, if you have any other queries, please do not hesitate to call us on[protected]Toll Free). or mail at [protected]@policybazaar.com. We will be happy to assist you.
Regards,
Pritha Koer
Policybazaar.com