[Resolved]  Policy Bazaar — not accepting policy cancellation

Address:

560013

Hi team,

I had availed a dhfl general insurance - comprehensive policy car insurance policy with the "booking id:[protected]" and application number "pb983pg[protected]" from policy bazaar.

Though i had submitted the required documents and a self-inspection video, policy bazaar nor dhfl have not got back to me with any updates after a payment of inr 21, 026.

After repeated calls, the 1st policy bazaar agent told me that i need to redo the entire self-inspection. So, i opted for cancellation but did not get a confirmation from their team. While speaking to their agent khushboo, i was asked to cancel again, so i requested for a senior support and the agent was reluctant to pass the call which has given me little choice to pursue this matter.
I still have not a cancellation confirmation after my 5th attempt.
Requesting your help as i have been unable to connect with anyone else from policy bazaar.

Regards,
Rajesh