Policy Bazaar — online term plan from bajajallianz through policybazar.com

Address:400063

Dear sir/ madam,

I have applied for term life plan from bajajallianz for rs.50 lakh by paying rs.8642/- halfyearly.in the proposal i submitted all details regarding sickness, medical condition, etc. Also submitted 3months pay slips and other documents as was required by policybazar. Application no.[protected] submitted. As per confirmation from them, i have done medical tests on 18.01.2020. After that they simply became silent. Occasional miss calls from some numbers i was getting and later sms that policbazar tried calling me but could not succeed. I have observed hardly few rings came and calls was to cut. I send them message in wa no. But no reply. I opened their site number of times and wrote sincerely that i am concerned to know status of the policy.in reply got calls from help line number that they will call after some time with details. However calls never came. Till date i do not know status of the policy issue.
Again i got a e-mail that bajajallianz has directly mailed me for counter offer and payment. However i did not get any mail from bajajallianz. When i opened bajaallianz site, it ws showing wrong spelling of my name and premium of rs. 7324/- against i actually paid rs.8642.
Over help line and in their websites, i requested many times that i need the medical report copy for which they have increased premium amount. Also mail directly from bajajallianz regarding the final premium amount and options available with me for going with the premium i paid alongwith application. However stoic silence from policybazae has made me worried and stressed. When i called bajajallianz help line, they refused to talk on the matter telling me contact them where i paid money (Policybazar).
Now under this circumstances i need help from your office to resolve the issue and i get my policy issued by bajajallianz. I am regularly doing health checkups and i wanted to see the report done by lab fixed by policybazar/bajajallianz.
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Policy Bazaar customer support has been notified about the posted complaint.
Feb 01, 2020
Updated by Tapas Dey
I paid the premium online on 12/01/2020.
Complaint comments 

Comments

Now, I am not interested to purchase insurance policy . But policy bazaar calling me 3 to 5 times per day which irritating.
I request them to delete my phone number:[protected] and not to call me.

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