Policy Bazaar — Personal accident insurance cover

ON 25.09.24, i have taken car insurance policy from HDFC ERGO by paying premium of 4852/- towards OWN DAMAGE PREMIUM and 378/- towards PERSOANAL ACCIDENT COVER premium from GO DIGIT INSURANCE.
I have received car insurance policy but not PAC from Go Digit nor any confirmation of having received PAC premium.
When i contacted both cos expressed helplessness by saying that i have to make the PAC premium to insurance company but not through policy bazar.
Please let me know correct position.
TRANSACTION DATE IN POLICY BAZAR[protected]
TRANSACTION AMOUNT[protected] to ERGO for own damage premium & 378/- for PAC cover from Digit ins}