[Resolved]  Policy Bazaar — refund of premium debited from bank but somehow transaction failed

On 04/05/2019, i used policy bazar website to renew my father's two - wheeler insurance (Expiring on 05/05/2019 at united insurance) with united insurance. My account was debited with the premium of rs. 791/- at 10:14 pm but the transaction somehow failed. Till this moment money is not credited back to my account. It should have happened automatically.
I used sbi internet banking to pay the premium but as soon as the premium is debited from my account instead of redirecting back to the policy bazaar page the page crashed and i received the message transaction failed. Neither of them has acknowledged. No assurance till now of resolution.