Policy Bazaar — refund of rs 2.5 lakhs for health insurance

Website:

policybazaar.com

I bought a health insurance policy for my parents through policy bazaar - aditya birla and after pre-medical check up, ab suggested to opt for a different plan and with higher premium. I rejected it and submitted for refund request a month back. I was promised by policy bazaar executive that the entire amount would be refunded soon but i have been following up every day and haven't got any update either from policy bazaar or aditya birla. People call 100 times before payment, but after that there is a clear change in the attitude. Rs 2.5 lakhs hard earned money is not a small amount and every day is a loss. Who will pay the interest? No one is ready to take the responsibility and treat customers like crap.