Policy Bazaar — regarding claim amount.

Address:

Bhagalpur, Bihar, 812001

I have taken car insurance policy through your policy bazaar (Policy no:-[protected]). May i know the reason for my claim settlement of only rs.20000 against the claim of rs.26408. I had done all types of job for repair in the authorised show room of maruti and all the expense was genuine. Then why there is deduction of amount in the claim as i was availing the zero debt policy. Can you please explain why a customer will opt for the zero debt policy if you are not giving the full claim. I am not satisfied with your this kind of act as at the time of taking policy you all said that hundred percent damage will settled if the claim occurs then why this deduction.
Please revert my query so that i can think 1000 times before opting for zero dept policy because it is senseless to pay more premium to opt zero debt policy.