[Resolved]  Policy Bazaar — regarding to premium deducted by policy bazar from my account not transferred to max life insurance company.

Sir/madam,

I, manohar saini, policy number[protected]Max life insurance company) here want to brought your kind attention that premium amount of rs 2059.83 for the month of jan 2019 had been auto debited from my account in the name of policy bazar on dated 28th jan 2019 but this deducted premium amount has not been further tranfered to max life insurance by policy bazar and due to this i have not received my preium receipt for the month of jan 2019 from max life insurance company.
As this is negligency from your part. Why premium amount deducted not tranfered to max life insurance in due time and who will be responsible if my policy will lapse due to delay in payment?
As this is a serious matter. So please look into the matter & do the needful.
Thanks & regards,
Manohar saini
Policy number:[protected]
Mob. No. [protected]
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Mar 18, 2019
Complaint marked as Resolved 
Policy Bazaar customer support has been notified about the posted complaint.
Feb 14, 2019
Updated by Manohar Saini
Now issue regarding to no updation of premium receipt for the month of Jan 2019 has been resolved, as today dated 14th Feb 2019, I have received premium receipt for the month of Jan 2019, which is delayed by 17 days to update the premium receipt.
Anyway thanks for your cooperation. Also please ensure from your part that this type of negligency will not repeat in future as due to delay in premium payment from your side may lead to policy lapse and as a result of this insurer and his family may suffer from the existing benefits of the policy.
Verified Support
Feb 15, 2019
Policy Bazaar Customer Care's response
Dear Manohar,

Greetings from Policy Bazaar.com!

Thank you for alerting us with your concern.

As per our telephonic conversation, you confirmed us that you have received the premium receipt for the month of Jan.

Rest be assured, we will make sure that you won't have to face this kind of problem in future.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR

For ios : https://apple.co/2CUvgv6

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com
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