[Resolved] Policy Bazaar — Travel insurance | |||
Hi, I have got a policy on 1st March 2016 through policy bazaar website. A travel policy was taken from Bharti Axa. I called up Bharti AXA for some clarification subsequently and they said there is no such policy in their database. On further following up, they mentioned since the policy is in the next financial year, its not updated in their system and asked me to call up during April. I called during April and they are still not able to see a policy for which I paid for. My travel is starting on 20th April and would like to have a clear view at the earliest. Please note: the money was taken by policy bazaar / Bharti AXA on 1st March itself, but I still dont know if there is a real policy or not. Policy Number: S9805538 Regards, Kannan Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Policy Bazaar customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Kannan Kadirvelu, apologies for the inconvenience caused. Please share your contact details as well, so as to connect with you and assist you in this regard. Thanks.
Reply
Dear Kannan Kadirvelu, our team is currently checking internally and will get back to you shortly. Please be rest assured that your travel will not be affected by this issue. Thanks.
Dear Kannan Kadirvelu, please note that the changes required in the policy are under process, hope the concerned team is in constant touch with you. Thanks.
Dear Kannan Kadirvelu, we hope our team has contacted you and provided you the policy documents. Let us know in case of any further concern. Thanks.
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