Policy Bazaar — unable to use cashless opd facility in kolkata for religare

Address:

Kolkata, West Bengal, 700157

Religare policy no:[protected]

Policybazaar reference no:[protected]

Deepak raw (Policybazaar agent):- id no: pw16686

Before i bought the policy i had told deepak that i am located in kolkata and i had asked him a couple of times whether i can use the cashless opd facility in kolkata.

To that he had confirmed me repeatedly that i would be able to avail the cashless opd facility in kolkata as well.

Today i had called up religare support today and to my surprise they said that the cashless opd facility is not available in kolkata.

Now i have taken the policy for 3 years, and for the cashless opd facility, i am paying rs.10, 000 per year.

Its highly disappointing to land in a situation like this.

Please call me and have a way to get this rs.30, 000 back.

Not at all a good customer service... And especially when you take the money in advance.

It takes lot of time to gain a customer's trust.

Please have it sorted asap.