[Resolved] Policybazaar.com — Refund of excess payment from Canara Bank Credit Card

Venkatabpk

from Bengaluru, Karnataka

Address:	122001
Website:	Policybazaar.com

I paid using Canara Bank Credit card to pay the premium of HDFC Life Insurance premium through Policybazaar.com and due to Internet error, excess amount got paid out. Now I am requesting the Policybazaar.com company to refund my excess money because that payment went though their website error. While I was making payment the website got stuck and I again tried the second by not completing the first one to cancel it and make the second time a success. But the company merchant took money from both the times and took excess money. This is online cheating. They called me again and again to make the payment online and when I did this is the disaster it happened. I need justice.

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May 23, 2017

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

Policy Bazaar Customer Care's response Dear Sir,

Apologies for the inconvenience caused.

Please share your registered contact details email id & mobile no. As we are unable to retrieve any of your records with the shared contact details.

Please feel free to write back to us at [protected]@policybazaar.com or call at[protected]Toll Free) / WhatsApp - [protected]. We will be happy to assist you.

Regards,
Arun Sauda
Policybazaar.com