[Resolved] Policybazaar — correction not made in application even after 18 days

Sanjay L

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421202

I bought a pnbmetlife policy for my wife on 13th jan 2018. But policy bazar sales agent wrongly updated mr. I/o mrs before my wife's name. He put dob wrong as well.
As gender mentioned wrong in application; now i cant nominate myself as a nominee as relationship 'husband' is not showing in nominee detail feild.
I am escalating the same since then but all in vein.
My proposal form is still pending due to this and still i am not getting any positive response from policybazar team by now.
Its really annoying now. These people are using my hard earned money without my consent.

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Mar 17, 2018

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2018

Policy Bazaar Customer Care's response Dear Sanjay,

Greetings from Policybazaar.com!

Thank you for alerting us with your concern.

We are really sorry for the inconvenience caused to you.

We request you to kindly share your registered email Id or contact number so that we can assist you further regarding your concern.

In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected].

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com

Verified Support

Feb 06, 2018

Policy Bazaar Customer Care's response Dear Sanjay,

Greetings from Policybazaar.com!

We request you to kindly share your registered email Id / Contact no or Application number so that we can assist you with your concern.

We request you to share the registered details at "[protected]@policybazaar.com".

In case you need any further assistance or clarification, please feel free to mail us back or call us on our toll free number[protected].

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com