PolicyX.com — Cashback Not Received

Address:	1st Floor, Landmark Tower, Plot no-2, Southcity-1, Opposite C-113, Ashok Marg, Sector-41, Gurugram - Haryana - 122001 India.
Website:	www.policyx.com

I took a health insurance policy from policyx, and I was promised that I will be getting 15% cashback after 15days of the policy . But it has been a month now and company and its agent are delaying by telling system has some problem and it will be credited in 2 days .
Took policy on 13aug and repeatedly mailed the company but same reply it will be resolved .