[Resolved] PolicyX.com — Fraud & forgery by online medical insurance selling company | |||||
I had purchase 2 Medical Policies of STAR HEALTH INSURANCE on 29th October, 2015 between 6.15 pm to 8.15 pm through www.policyx.com tele marketing executive. I had talked in details and clarified each and every point from Mr Jitendra Prasad the Tele Executive of the company. I was promised that i would receive 15% Discount on the premium paid by me within 15 days I paid Approx Rs 100000 (INR One Lakh) to the company through my credit card on 29th Oct, 2015 Till today, i.e. 8th December, 2015, i have just received 5% Discount from the said company. i have sent complaint to them towards my grievances on date : 23.11.2015, 01.12.2015, 03.12.2015 & 08.12.2015 on [protected]@policyx.com But to my surprise, i have not even received a single reply from them. Not only this, i have called them 10 times on their toll free number :[protected] and everytime they tell me that sir, we will get back to you within 15 minutes but have never called me again. I have all the Telephonic Talks recorded with me towards the proof. This is my sincere request to all the Public to take utmost care before dealing with them. THEY ARE THOROUGHLY UNPROFESSIONAL. I am planning to register a FRAUD & CHEATING CASE AGAINST THEM and request everyone to come forward and let me know if something similar is faced by anyone else. Pramod Bansal ([protected]@gmail.com) Was this information helpful? | |||||
Dec 9, 2015 Complaint marked as Resolved Soon after my complaint to this Forum, PolicyX.com took immediate action and resolved my issue by giving me the promised Discount within 1 hour. The guy who resolved my complaint was the most senior most guy.
The actual culprit turned out to be Mr Rohit Kumar and he mis used the websites name with the help of one of his friend. The guy JITENDRA PRASAD turned out to be innocent and was not aware of the fact at all
I have no words to Thanks to this Forrum and to Policyx.com Team who resolved my complaint. | |||||
 3 Comments | |||||
Comments
Hi Pramod,
Great to hear that your complaint has been resolved. I take care of branding and marketing at PolicyX and had instructed my team to address your query ASAP.
Great to hear that your complaint has been resolved. I take care of branding and marketing at PolicyX and had instructed my team to address your query ASAP.
PolicyX.com — Fraud & forgery by online medical insurance selling company.
Dear Sir /Madam
I have purchased health insurance plan No.Policy No. : P/700002/01/2017/043428 of Star Health ( Family Health Optima )in the favour of JITENDER SINGH BISHT and HEMA BISHT through Policyx and payment make my City Bank Credit card 12 EMI,
Your agent Mr. Modh Arif Malik had promised and confirmed via mail all extra charges on EMI ( Interest etc. ) will be reimbursed in your credit card account but till date I have not received any amount and Mr. Mohd. Arif Malik ( Ph No. [protected] ) has not answered the call.
You are requested to please reimbursed the extra amount charged on Credit card ( interest ) at the earliest and take action against your agent MOHD ARIF MALIK (Health Insurance Expert) for false promise, if you want to required documentary evidence for reimbursed of interest I will be provided the same.
JITENDER SINGH BISHT
Policy No. P/700002/01/2017/043428
Dear Sir /Madam
I have purchased health insurance plan No.Policy No. : P/700002/01/2017/043428 of Star Health ( Family Health Optima )in the favour of JITENDER SINGH BISHT and HEMA BISHT through Policyx and payment make my City Bank Credit card 12 EMI,
Your agent Mr. Modh Arif Malik had promised and confirmed via mail all extra charges on EMI ( Interest etc. ) will be reimbursed in your credit card account but till date I have not received any amount and Mr. Mohd. Arif Malik ( Ph No. [protected] ) has not answered the call.
You are requested to please reimbursed the extra amount charged on Credit card ( interest ) at the earliest and take action against your agent MOHD ARIF MALIK (Health Insurance Expert) for false promise, if you want to required documentary evidence for reimbursed of interest I will be provided the same.
JITENDER SINGH BISHT
Policy No. P/700002/01/2017/043428
Great to hear that your complaint has been resolved. I take care of branding and marketing at PolicyX and had instructed my team to address your query ASAP.