ponds — Ponds face wash is not in good quality as I buys early

Hi,
I'm using ponds charcoal face wash regularly. This time I buys it in appollo medicals and checked the expiry date also it's till 2023 but the inside cream is not good. It is not like a paste it's like liqiud. I think the product is expired with the current date. Kindly take necessary action against it.