Postal Life Insurance — delay in payment of pli surrender value amount

Address:Kurnool, Andhra Pradesh

Sir, i k prasad babu holding pli no :ap-ys - 503945-cs at s. O. Kuppam - 517425 has submitted application for surrender of my pli on[protected]. And the same forwarded to h. O. Madanapalli. And the same forwarded to r. O. Kurnool - 518002 for action. But till date no action has been taken my application. So it is therefore requested that action to surrender my pli may taken immediately and the amount be refunded to me at the earliest please.
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I had taken policy no. TN-281458-CC on 01/07/2005 plan EA/45 sum assured rs 300000/- but due to non online policy my post office Nangal Raya New Delhi has stopped accepting premium since july 2017...kindly make my policy online as it is not showing on their portal..as I have regularly paid my premium till june 2017.

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