Postal Life Insurance [PLI] Customer Care
Postal Life Insurance
Customer satisfaction rating: 11%
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COMPLAINTS

Postal Life Insurance [PLI] Customer Care

Postal Life Insurance

Address
Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor
New Delhi
New Delhi District
Delhi
India - 110 021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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257

Phone:
Phone:
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559
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216

Customer satisfaction rating
11%
Complaints
522
Pending
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Resolved
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Postal Life Insurance [PLI] related photos (73)

Postal Life Insurance [PLI] Complaints & Reviews

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Postal Life Insurance [Pli] — non payment of surrender value of pli

 rajeshmadhu453 on Dec 11, 2018
I am Rajesh Kumar M, an Ex servicemen retired from Indian Army (Artillery) retired on 31.05.2017 residing at Kerala . My 2 x PLI Policies APS 579987-L and APS 610813L has already forwarded to Addl Dte Gen APS(PLI Cell) on 25.10.2018 (Ref 1) along with all concern documents ie. Policy Bond, Premium Book, Crossed Cheque and Willingness Certificate (all documents are in original) for surrender due to financial hardship, through 613 FPO Military station Trivandrum Kerala. Policy No APS 610813L is already surrendered and cash credited to my account on Feb 2018. But after 1 Year passed, the surrender...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — amount debited but the payments status shows unsuccessful. amount has not been credited yet

 Pranab k Das on Dec 10, 2018
I tried to pay the premium for the month of November using PLI customer portal by SBI debit card. Transaction was unsuccessful but the premium amount of Rs. 1975.00 was debited from my account. The POST Txn#[protected] dated, 30.11.2018. I have waited so far without making any complaint thinking that the debited amount would be refunded automatically but it has not been so.

Therefore, I request for refund of the amount debited from my account....
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — pli pay online

 Giri A on Dec 8, 2018
I have two policies with no. S ap-330408-cs
And ap-280777-cs.
I applied to register both policies online..
One policy with no.208777 registered for online payment.. Another was not.. I request you to policy ap-330408-cs register for online payment..
Policy no.: ap-330408-cs
Mob: [protected]
Mail : girirockz29@gmail.com
Aadhaar:[protected]...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — pli bond certificate not receiving

 Anchu Ningombam on Dec 5, 2018
My name is n a singh working in indian airforce. I have applied for pli in 2008 at 405 airforce station belgaum. But i didn't received my policy bond till now. Please send my policy bond as soon as possible. My pli details are as follows :
Authority - aps-863108-a, liquidation date-10/2028, commencement date-11/2008, total installment - 239, recovery rate-1298.
Please send bond at my address:
N a singh 43 sqn airforce station jorhat
Village - rowriah
Post office - jorhat,

Distt. - jorhat
Assam
Pin - 785005...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — I am complaining about ,I am not received my pli maturity fund

 anitha michael on Dec 5, 2018
Sir/madam
I am a. Stephen michael, s/o antony andichioorani (Vill & post), i am working in an indian army, my pli policy no is aps[protected]l. Date of proposal 11.09.2009, date of maturity 04.10.2018. I have paid amount of rs 1403/monthly from my salary. I have submit my document op my pli to the office. But still i am not received any amount from pli. So please check my fund details and let me know the status. Do the needful...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — to get a pli maturity amount

 anitha michael on Dec 5, 2018
Sir/madam
I am. A. Stephen michael, s/o antony, i am working in an indian army, policy no aps[protected]l, date of proposal 24.08.2013, date of maturity 24.09.2018. Still i am not received money from pli. This money i need for my fathers open heart surgery. I have given already for the past 3 months back my pond document to the office. But still no response. So if u can do the needful i can benefit of my maturity amount. Please do the needful.
Thanking you
Yours faithfully
A. Stephen michael...
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — the maturity amount not yet received

 Sanjay Basumatary on Nov 30, 2018
Hello sir! My name is pradip basumatary and i have been giving my service in the indian army for 24 years. I had opened up a pli account ever since 19th october 2010 with a premium amount of rs.2110 every month. Now coming to the maturity term of the policy, my maturity date of the pli policy was on 15th november 2018 and i was supposed to receive a total amount of rs.200000 with interest. Since it has reached its maturity date i was supposed to get the full amount of the deposit premium i paid until the matured date that recently surpassed.
So, here the following details of my pli account:
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Postal Life Insurance [Pli] — transaction not credited

 nk1978 on Nov 26, 2018
My policy number is[protected]. My customer id is 65235579. I paid my premium for 01/12/2018 to 31/12/2018. I made payment online on 23/11/2018. By using punjab national bank debit card. My bank account debited but not credited in pli account. Ipaid rupee 4755. My mail id is narinderjattpuri@gmail.com. My phone number is [protected]. I purchased policy from ludhiana post office. During payment there was a network problem. Also i not recieve e mail acknowledgement kindly resolve my issue...
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — policy bond is not received

 kuldeeps011 on Nov 24, 2018
My name is kuldeep sharma working in indian airforce. I have applied for pli in 2008 at 405 airforce station belgium. But i didn't received my policy bond till now. Please send my policy bond as soon as possible. My pli details are as follows :
Authority - aps-829276, liquidation date-06/2028, commencement date-07/2008, total installment - 239, recovery rate-790.
Please send bond at my address:
Kuldeep sharma s/o babu ram,
Village - ghugal,
Post office - budhan,
Teh - bangana,
Distt. - una
Himachal pradesh,
Pin - 174308...
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — pli policy amount not received

 Rekha40 on Nov 19, 2018
Dear sir, i no 4077138n ex hav jagtap suresh manik opened pli policy in 2010 and continued premium deposited but i am retired in jan 2015 that time i have submitted application for transfer my policy in my nearest civ post office but my policy till date not transfer to civ post office. I request to you close my pli policy no aps[protected]l and refund my balance in my account no[protected] icici bank silvassa ifsc code icic0000422 at earliest.

Thanking you,

With best regards,
Ex hav jagtap suresh manik
No 4077138n...
Complaint comments  Read comments [1]Complaint category Other

Postal Life Insurance [Pli] — pli settlement of my deceased mother.

 rajb3009 on Nov 18, 2018
It has been more than a year since my mother passed away. Yet the pli of my deceased mother has not been settled yet. I enquired about it at my regional office and they are utterly clueless about the file. No response from them whatsoever. I mailed them, called them, went to their offices but all were in vain. I donot know what to do any further. Hence is this complaint....
Complaint comments  Read comments [3]Complaint category Insurance

Postal Life Insurance [Pli] — after maturity no refund

 Krishnan ambali on Nov 16, 2018
My pli policy number kl-48925-cc matured on[protected].

On 12th nov 2018 i visited calicut pli office and counter staff informed that only installment updation upto april, 2015 is happened in my policy.

For updation of further installments i have to contact tvm office and provided 2 numbers

I contacted this 2 numbers and still i do not have any idea when i can encash my metured policy...
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — premium dues

 Saisridhar Kumarreddy GopiReddy on Nov 15, 2018
Sir my name is sridhar kumar reddy i have two policy s in kurnool district my policy no are ap-382130-cs and ap-308535-cs today i visited post office tekke nandyalaand submitted pass book of two policys but in the office they didn't take my premium simply says we can not take premium this 5 th month you must produce docter certificate later i serched for rules it found continue 6 months it will lapsed i further submitted by explained the same but he refused please clarify
Tekke sub post office
Nandyal
Kurnool dt
Andhrapradesh
Pin 518501

Ph [protected]...
Complaint comments  Read comments [3]Complaint category Insurance

Postal Life Insurance [Pli] — pli bonds closed premium amt not reced wef sep 18 till dte

 Ratheesh Kannata on Nov 15, 2018
From

Ratheesh kannata
585 dsc pl
Ins kadamba vanam
Qtr no 18/16
Arga. Karwar
Karnataka
581308

To

Pli complaint cell

1. Ref our bond no aps - 563517-l date of maturity sep 2018.
2. Bond closed at post office karwar karnataka with due date. You are requested to close the file and pl be sent above named post office at the earliest pl.
2. An early action is requested pl.

Ratheesh k...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — I am complaining about pli online payment is completed but gmail cash bill not generated.

 abdul azaz sheik on Nov 14, 2018
My name is Sheik Abdul Azaz.
I have paid my PLI Policies payment through online on[protected].But gmail cash bill not generated to my gmail account.
My PLI Policies are 1.[protected] for this policy paid Rs 2875/-
2.[protected] for this policy paid Rs 3153/-

My gmail is - abdulazazsheik@gmail.com

Amount deducted from my account but not credited in PLI Policy account for November 2018....
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — non payment of matured policy

 parasmaniprs on Nov 14, 2018
I have purchased a postal life insurance policy bearing number tn812 b during 1986 and paid annual premium on the policy regularly as advised by postal department. The policy matured for payment on 06/05/2018. During 1990, i had availed a loan facility against this policy from canara bank by assigning the policy in favour of canara bank, melur tuticorin branch. Though, i have cleared the loan availed from the bank, i did not ask for reassignment of the policy and hence the assignment in favour of the bank still continues in favour of bank. However, i am the beneficial owner of the policy. As per...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — non processing of surrender of pli policy

 Vikaramdhull on Nov 13, 2018
Sir, i am serving in air force and presently posted to utarlai, barmer (Rj). I have submitted my original policy to main post office barmer for surrender. Post office barmer sent to letter to pli head office, delhi for surrender of policy on 10 september 18 but till now no file has been received from head office delhi. I contacted many times to head office but no one received the call. I also raise my problems through mail but no reply from you side. Please look into the matter for solutions my problem....
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — pli maturity claim

 sdsherpa on Nov 10, 2018
My pli policy no. Dl-43683-cc has already matured on 20/08/2018 and also submitted a maturity claim form duly filled up and signed by me alongwith an original policy bond and relevant documents to pli office through registered speedpost on 4/10/18 which has been delivered there on 10/10/2018. My mob no and email id already registered in pli office too.
After not receiving money of above matured pli policy into my sbi account. I further made correspondence in email id of pli office online on 24 oct and 6 nov 2018 even then no response is received from their side nor intimated me any thing...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — pli - online migration request to jdpli

 Vikram Mandal on Nov 9, 2018
Team JDPLI,

Need your help! I have following complaint against you.

I SANJIT KUMAR ROY Policy holder of PLI bearing no APS- 870486-L paid monthly premium regularly till May 2018. since the policy is not migrated online, the concerned nearest post office is not honouring to receive monthly premium. request your immediate help. [protected]

I even spoke to APS and Civil department but there is no resolution. Here is what I got a response.

 aps.pli@armypost.nic.in : As per my telecom conversation, my policy has been moved to Civil department...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Postal Life Insurance [Pli] — premium paid online but not updated

 Jalalpur on Nov 3, 2018
I have paid my primium of my pli online on 23 oct online amt has debited from my ac but policy not updated. Payment details are below policy no mh764517cc. Primium amount rs 590, tr i'd-or[protected]. Dated 23/10/2018...
Complaint comments  Read comments Complaint category Health & Life Insurance

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pli settlement of my deceased mother.
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the maturity amount not yet received
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transaction not credited

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