Postal Life Insurance [PLI] Customer Care
Postal Life Insurance
Customer satisfaction rating: 11%
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569
COMPLAINTS

Postal Life Insurance [PLI] Customer Care

Postal Life Insurance

Address
Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor
New Delhi
New Delhi District
Delhi
India - 110 021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
902
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269

Phone:
Phone:
up
578
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224

Customer satisfaction rating
11%
Complaints
569
Pending
0
Resolved
61
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So far so good - The company responded to our notifications and is working on resolving complaints.

Postal Life Insurance [PLI] related photos (85)

Postal Life Insurance [PLI] Complaints & Reviews

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Postal Life Insurance [Pli] — request to update my policy

 Biku Rana on Feb 20, 2019
Dear sir,
I, bikram singh, have done a policy (Aps-1242565l) 8 year ago. Presently i have checked through gpo online system, where it shows not updated from jan 2017. But my policy premium deposting till date throungh salary slip (Auto debit)
It is requested to update my policy no aps-1242565l premium deposit till date.

Regards
Bikram singh......
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — non received of pli payment

 5012221 on Feb 19, 2019
Sir i am serving soldier and i'm surrender my pli policy number aps[protected]l on 4th september 2018 at dimapur main post office and they are further forward to the director of postal service nagaland division kohima for making payment while i'm posted near by dimapur (Nagaland) and now i'm posted out from nagaland to remote area of chandel district (Manipu).

Sir, after lapes of five months, i have no any payments received till date....
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — update my deposit policy premium (apk -1113159-n) till now

 mechanicalengineer on Feb 18, 2019
Dear sir,
I, ajay kumar jaiswal, have done 03 in no policy 10 year ago. Presently i have checked through gpo online system, where it shows 02 policy (Aps-722553-n, aps-853210-n) is active means premium deposited till date. But 3rd one (Aps[protected]n) is not updated from sep 2017. But my all 3 policy premium deposting till date throungh salary slip (Auto debit)
It is requested to update my policy (Aps-113159-n) premium deposit till date.

Regards
Ajay kumar jaiswal...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — pli lapsed without any reason [Resolved]

 mithunhr88@gmail.com on Feb 12, 2019
My name is mithun and my pli policy number is[protected]. I paid my premium of rs. 1425+tax through ecs til oct 2018. But in department they are telling your policy lapsed since june 2017. I don't know where one year premium gone.in my bank account premium was debited regularly til oct 2018. As i am staying in mumbai my policy is in karnataka they are insisting to come to karanataka. Which is impossible and try to resolve so because i want to close policy....
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — pli bound

 Harshith h on Feb 11, 2019
Sir l ptr harshith h pli bound is missing
2para (Sf) hebbal banglore
Please pli bound.
Doe 17.09.2014
Dob 17.06.1996
Pli started from meg center banglore
I does not pli bound
Rs.5000/ per month
Sbi bank kanhangad kerala
Address. Karratuvayal near muttappan thara tempal (Villg) hosdurg (Teh) hosdurg
Post balla kanhangad dis kasargod
Pin 671315
[protected]...
Complaint comments  Read comments [2]Complaint category Police

Postal Life Insurance [Pli] — return of original policy bond and passbook of policy no aps-926396l

 SALIGRAM SINGH on Feb 11, 2019
Sir,
You are requested to direct addl director aps to return my original claim documents at the earliest so that my maturity claim can be settled without further delay which was forwarded on 04.05.2018 to Addl Director, APS via speed post No. EU24787352IN. My mail address is as under:-
RAMA BHAWAN
595KH -122/4 SHAHINOOR DEFENCE COLONY NEELMATHA
PO - DILKUSHA
LUCKNOW -226002
MOBILE NO - [protected]
Thanks and Regards,
Shali Gram Singh...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Postal Life Insurance [Pli] — close my account without any reason

 Jayvantsinh C Jadav on Feb 7, 2019
I paid cheque of may 2017 to april 2018 and that entry not doing online in my account so my account doing close and last 1 month kutchh-bhuj branch not piking up phone... And from godhraho i try to solutions of this but till 3 days... It was solve... And problem of your office i cant paid my premium plz help me as soon as possible my policy no. Gj-807315-cs and my name is jadav jayavantsinh...
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — authentication of receipts

 Naidu Kannuru on Feb 7, 2019
Sir i had pli a/c no. Ap-574574-cs koondrapu pushpa, present held at malkapuram post offfice -530 011. On montly payment of premium of rs.6, 851/-, staff has used to give acknoledgement receipts on the a4- size white paper on it it hasn't any hallowgram of post of india or any other authentication on it is belong to post of india or not, in this regard we had informed to concerned authorities, but they are not in the postion why it has been happens, with the concerned of higher authorities, please look in to the matter may be lead to big miss use, please look in to the matter seriously....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Postal Life Insurance [Pli] — correction of name in pli bond

 Sanjaytewari on Feb 6, 2019
To,

The chief genral post master
Pli section
Tamil nadu circle
Chhenai - 02


Sub : corection of name in bond as sanjay tewari not tiwari sajay

Dear sir,

I am working in iaf and i had purchased policy no aps_ 433672 but the original bond is reflecting my name as tiwari sajay which is wrongly spell as my name is sanjay tewari. I want to correct my name in original bond what i have to do for this i have contacted fpo srinagar but they are unable to give me any solution. Will this effect my final payment as...
Complaint comments  Read comments Complaint category Government Organizations

Postal Life Insurance [Pli] — premium not credited

 RahulSaikia on Feb 2, 2019
I have made online payment of my pli (Policy no 1669920; name - rahul saikia) premium on 02/02/2019 through pli customer portal and the transaction was successful but the online generated receipt does have any receipt no. And the premium amount is not credited to my pli account and shows the premium for the month of feb 2019 as unpaid. The toll free no. [protected] also shows no response....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Postal Life Insurance [Pli] — not receiving pli premium payment receipt in email

 D Arun on Feb 1, 2019
I have paid my pli premium through online payment. But not receiving my payment customer copy at the end of transaction or to my email.
It will be helpful and easy to mange if i get my customer copy in mail email.

How can i get my customer copy for my previous payments?
My policy number and screen shot of my policy payment screen is given below

My policy number :[protected]...
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — surrender of pli since jun 2018 but no response from pli company nor amount credited in my account nor cheque received

 Mamang singsitsingsit@218.com on Feb 1, 2019
Hello sir. I am mr mamang singsit an army personnel. I have 1 pli with premium rs 450/- wef 19 aug 2005 with dt of maturity 18 aug 2023. My policy no is aps-555557-l. After local discharged from army on imb grounds, i could no longer continue due to financial hardship, i have surrendered my pli by forwarding all required document alongwith policy letter in original vide letter no 14846334l/pers dt 10 jun 2018 and thereby reminders forwarded dt 28 aug 2018 and 09 nov 2018 with addressed to army postal life insurance pli cell new delhi pin 908716. However no response has been receive nor cheque recd...
Complaint comments  Read comments [1]Complaint category News & Media

Postal Life Insurance [Pli] — pli surrender aps-1287615l

 Sun12333 on Jan 31, 2019
Jai hind sir

My PLI no APS-1286615L is surrender but monthly instalment is continue please stop it.
My pli surrender value credit in my sbi account but monthly instalment continue .
My por is INT records Pune . Please send a latter to my por for stop the monthly instalment

My name is sunil yadav and oli no is aps 1287615L

Sso you are requested for stop it please...
Complaint comments  Read comments [1]Complaint category Employees

Postal Life Insurance [Pli] — non payment of surrender value of my pli, wb-271522-uc

 sujoyd85 on Jan 30, 2019
I, sujoy das, surrendered my pli, wb-271522-uc, at asansol h. O., pin -713301, on 22/12/2018, but pli not paying my amount still now inspite of giving several complaints. Please do needful for early payment. They pay some fraction of my own paid value without any bonus, nothing from there pocket. But still they are not paying me the surrender value where approx. 40 days are over after submission of surrender request....
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — did not received policy bond

 Rokon Ronrang on Jan 29, 2019
Dear sir,
I had opened a pli account and my policy no. Is ne-45304-cs since may 2013. But i did not received any policy bond paper till today. I have written a letter too but still no response from your good office. I will thankful if you send me my bond papers at my new address which is_

C/o - chc miao
P. O, p. S - miao
District - changlang
State - arunachal pradesh
Pin - 792122. Thank you....
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — could not receive my pay slip

 mangesh1985 on Jan 28, 2019
Respected sir/mam,
As i have created the id for mu pli account for online payment of the premium. I paid my pli premium through online payment but i could not receive my pay slip. I have searched the account completely but i could not find paymet statement. Even not received on mail id.
Kindly help me that how i can receive my pli premium payment slip.
Thanking you.

Regards,
Mangesh...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Postal Life Insurance [Pli] — not able to pay online premium

 prasadashok on Jan 26, 2019
I have submitted the form received by pli dept head office asansol for online payment for my policy no: wb-ys-134780-cc since one month. But till date it is not updated and hence i am not able to pay from dec 18 onwards hence i have to pay fine aginst policy. I have contacted the head post office asansol but could not get very good response in this regards. Pl take necesary action in this regards from your side so that i can pay online.
Thanks
Ashok kumar prasad...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — non receipt of policy

 Nagaon Surveyor Association on Jan 26, 2019
I have purchased insurance policy at post office, haibargaon-782002 on 12/09/2018 in the name of mrs. Kavita agarwal and deposited premium rs 80632.00, but till today i. E. 26/01/2019 i have not been given policy. I am surprised that does it take more than four months and policy not issued/no any communication when it will be issued and which post office will issue the policy? When i will get policy?...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — I can't make the online payment for my policy

 Jasilraj on Jan 26, 2019
Sir,

I am jasilraj t k holding pli[protected] with india post. My problem is i cant generate coustmer id for this policy and make online payment for same. While i try to generate customer id getting the message you will get your id on registered mail but dont. Registered mail is jasilrajtk44@gmail.com, mobile no is [protected] and sum assured is 500000 (Ea/45). Please do the needful to access online transaction.

And for your information i have another policy[protected] with customer id 61546866 which i can access online.

Thanking you
Complaint comments  Read comments [2]Complaint category Insurance

Postal Life Insurance [Pli] — non receipt of pli payment

 Usernavya on Jan 25, 2019
Sir,

I paid the policy amount for Jan 2019 on[protected] with the receipt no[protected]. But I have note received the receipt of payment yet. Kindly help with the payment receipt and also help us to get the receipt online over the website future onward. My Policy details as below

Customer ID: 64163041
Policy No :[protected]
Email ID: navynavya832@gmail.com...
Complaint comments  Read comments [1]Complaint category Insurance

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