Postal Life Insurance [PLI] Complaints & Reviews

Hi Team,

I need a clarification about my PLI Policy. Its showing inactive status.

May I know why its showing inactive status, and how to fix the same.

Policy Number:[protected]...

My account i slocked due to mismatch in password. Hence trying to retrieve via mail but not receiving a mail from the portal to reset the password for PLI login account....

My name is R Viswanathan I paid for pli dues through online payment site till Feb 2024 but now I am unable to login to the site. It's shows invalid customer ID or password eventhought I reset password and entered correct I'd it's showing error. My mail I'd is visu.[protected]@gmail.com...

As I have registered for pli account using my policy number and got pli account number through mail. After that I have activated by setting a password. But I was not able to login after multiple attempts even though the account number and password that I have typed are correct. I also tried resetting password a couple of times and the same happened. I also tried to re register for a pli account using same policy number also. But the account number was same only. But then also it shows like the password I reset was not correct.

Dear Sir/Madam,

1. I have PLI policy number APS-391368-L name of shankar Guggari the policy maturity due in Oct 2023 and I am submitted final documents and supported documents on 21 Nov 2023 for settlement at my nearest post Sankeswhar (591313). A copy of post office letter attached for your ready reference (copy attached)

2. However, after 2 months still final settlement does not carried out till date by your...

Dear Sir/ Madam,

1. I have PLI Policy number APS-391368-L name of Shankar Guggari . It is due for maturity in 23 Oct 2023 and I am submitted final documents and supporting documents on 20 Nov 2023 at my nearest Post Office Sankeshwar (591313) for final settlement .

2. However, after 2 months final settlement does not carry out by post office till date, online status shown as no claim document process this policy. A copy of post office letter attached for your ready ref (copy att)

3. You are requested to look into the matter and grant early settlement of this policy amount to serving soldier.

My policy no[protected] online sbi netbanking payment from 01.11.23 to 31.03.24 rs 6572 status are sucses but this payment not show in paymen so pl my this paymen solution and my payment refund in my account

Respect sir, my Name Narala Karunakar reddy and my policy number is APS[protected]L.
I took a person loan in my policy band but I paid full amount and loan cleared.
That's why please forward in my policy band in my home address

Online Account for Customer Id: 65653000 & policy No 7263036 has been blocked. I have tried the instruction given by portal but didn't received any password verification link. Please solve this problem and unlock my account.

My policy no- UA-54807-CC, I am facing problem for login in pli account where i am entered correct credentials it shows wrong customer ID and password after then click forget password and fill such credential, password reset link not getting to my respective mail.

Sir my Policy no APS[protected]A is in static condition from Dec 2016. While arrear of premium had been paid by me from Dec 2016 to Jun 2018 in the month of june 2018 (also reflected in my payslip) and after jun 2018 pli premium was being deducted monthly til this date but after checking in post office it is showing lapse from dec 2016.
AFCAO my accounting unit has confirmed for deduction & submission of premium from my salary to PLI

Sir,

I had submitted my PLI loan but on checking on online portal loan is showing active and also I had taken my original policy bond but still I am getting loan repayment message.

My Policy No. : APS-380795-L
Loan case TD no 6254
Name: Amit Kumar

My Registered mobile No. [protected]

Respected Sir,
With due Respect humble request, I beg to lay down the following for your kind consideration and favorable order please.
I Havaldar Narayan Prusty have opened a PLI policy from your kind office vide policy No APS933104-L dated on 22Apr2009. On Maturity of policy I have deposited my policy Bond at my home town GPO Bhubaneswar District Khurda Pin751001(GPO receipt attached)on 10May2023.I have not received my policy...

Dear sir, I Army No[protected]L, Hav Narayan Prusty of Army medical corps opened a PLI Policy for your kind institution. My PLI Policy APS933104-L wef 22Apr2009. Now my PLI Policy has already been matured on 03May2023. I surrender my PLI Policy at GPO Bhubaneswar 751001 on 10May2023 receipt attached. The Head Postmaster GPO Bhubaneswar told that amount has not yet been updated since Apr2015 to Apr2023. My salary slips shows that has already been deducted

I, Hiren Kumar Vyas would like to raise my concerned towards the unprofessional and unethical behavior of the Department of Postal Life Insurance, Competent Authority has rejected the claim for suppression of pre-existing medical history. I would like to appeal this decision on the grounds that it is unfair and unjust.

At the initial stage, the payment to above policies was refused on the ground of suppression of medical history of my wife who expired on 30/10/2022. I have represented against the decision vide letter dated 22.04.2023 copy enclosed. It was said that the decision was premature as it was taken one sided without issue of show cause notice to either party. Even the decision was uphold by you stating that claimant was suffering from Cancer but before a decision was taken, no show cause notice issued. The mandatory provisions of law are violated. However, I am representing against your one sided decision without offering an opportunity to representation as under.

With due respect, I am to state that I have taken above policies on 11/01/2021. My wife expired due to CARDIAC ATTACK while her treatment Cancer was on, is a fact of paper which I submitted to Postal department. Postal department decision to regret the claim amount with pre-belief that she was suffering from Cancer on the date of taking policy. You have to show cause me with paper proof that she was suffering from Cancer on the date of taking policies. You have to prove on paper of her suffering from Cancer on the date of taking policies i.e on 11/01/2021.

I am to say that she was keeping not well in the first week of April 2021 and our family physician directed us to have through body check up on suspicion of suffering from Cancer. Before arriving to the conclusion, She was undergone kemo treatment in the month of May 2021. She was then diagnosed as suffering from Cancer on 17/06/2021. Her treatment started then. She was admitted to hospital on 23/09/2022 and after prolonged treatment she succumbed to her injuries due to CARDIAC ATTACK on 30/10/2022 while the treatment of cancer was on. I have submitted all papers of her treatment to the postal department.

It is wrong on Postal Department part to assume that she was suffering from Cancer on the date of applying policies on 11/01/2021. She was well while taking policies and cancer was detected after wards. We have correctly given Data while taking above policies and have not suppressed her medical history at all.

In view of what has been stated above, it is crystal clear that we have approached with clean hands and have not suppressed her medical history.

Looking forward for a positive response.

Mr Hiren Kumar Vyas

I am Sukhwinder Singh. S/O Kala Singh from village Dasaundha Singh wala, PO Mithewal District Sangrur (Now Dist Malerkotla) My PLI POLICY NUMBER IS[protected] date of acceptance is 18/10/2016
in the upper said policy, my father's name is given as KAKA singh which is wrong. My father's name is KALA Singh
you are kindly requested to correct. the name of my father in the above said policy
thanking you

I am a Assam Rifles personnel and had opened a PLI in the year 2001 vide policy no APS-303280-C while posted with HQ Mizoram Range Assam Rifles. Monthly subscription @ Rs 550/- had continue paid through my salary by PAO ASSAM RIFLES SHILLONG upto 30 Sep 2022. However, during the month of October 2022 there was some issues with ARMY POSTAL SERVICE hence payment of monthly premium towards all PLI POLICIES were discontinued. In the mean while I am now posted to 13 SRG, NSG, and paid salary through CRO ACCOUNTS NSG. But my subscription towards the policy was not continued by them due to their policy constraints. In order to hassle fee continue my policy I had approached your office PLI DTE CHANKYAPURI, NEW DELHI vide letter No AR/362372/Gen/Pers/2023/1020 dated 08 May 2023 to transfer my policy to my native place HARCHAKINA, DIST KANGRA, HIMACHAL PRADESH- 176210, but no response received till date. May I once again requested you to please transfer my policy to above named civil post office at the earliest. I am ready to pay the all the pending installments with interest as deemed fit by your department. May I also request you to kind give me a confirmation to this effects on my mobile number [protected] and mail id [protected]@gmail.com to make necessary liaison with my civil post office

Regards
sanjeev kumar patial

Dear sir
With reference to the policy number[protected]
I would like to inform you that i have done payment of monthly subscription for May 2023 month, which was Rs 14672.
But, when i look my pli profile i found that in payment column, there is still showing payment of 01/05/2023 to 31/05/2023 is due.
I contacted with sbi customer care, they informed me that payment was succesful.
Please look into this matter and do the needful.

With regards
Shravan pandey

Today I registered with the post office and got my customer id and generated, got a mail to create password, and I did the same. However whene use my customer id and password it says "invalid customer id and password".

I tried

1. Using forget password and create new password
2. Tried in my phone

Nothing seems to work. Kindly help

My Policy No. APS-711399-L sum Assured Amount is 4 Lakh in R/o no[protected] Asi / Tele Rakesh Kumar ITBP has been Deducted my Salary but not created in my PLI Account till date. Details documents are attached herewith for your reference.
Hence it is requested that Refund the extra deducted amount Rs. 28220 in my Saving Account and another Option is that credited in my PLI Account.
Account NO. [protected]
IFSC Code - SBIN0002359
Name - Rakesh Kumar

Attached Documents
1. Official Letter to Sarojini Nagar HO ( Deduction @ 1660 per month JAN - 2022 to MAY -2023)
2. Transaction Status up to Feb - 2023
3. Bond form of PLI
4. Front Page of Passbook