Postal Life Insurance [PLI] Customer Care
Postal Life Insurance
Customer satisfaction rating: 9%
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COMPLAINTS

Postal Life Insurance [PLI] Customer Care

Postal Life Insurance

Address
Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor
New Delhi
New Delhi District
Delhi
India - 110 021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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820
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247

Phone:
Phone:
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545
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211

Customer satisfaction rating
9%
Complaints
499
Pending
1
Resolved
42
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Postal Life Insurance [PLI] related photos (69)

Postal Life Insurance [PLI] Complaints & Reviews

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Postal Life Insurance [Pli] — postal life insurance - claim for maturity value

 tksinghbro on Oct 17, 2018
Respected sir,
With most humbly i want to state that all my premium were deducted and deposited monthly from my pay and allowances from pao (Gref), pune. My maturity due on 29 oct 2018. I was visited hpo, gandhi nagar (Jammu) for claimed my pil maturity amount. Hpo gandhi nagar intimated me that amount from april 2018 to till date has not been credited against your pli account. My pli account details are as under :-

Policy no aps-ys-391717-m dated 29 oct 2003
Monthly deduction rs.1225/- pm (1203 +22)
Name : tarkeshwar singh

You are requested to...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — surrender of pli policy no aps-1560068-lc

 rnplsngh on Oct 14, 2018
Dear concerned,
I, ranpal singh, serving with indian army, have surrendered my pli policy no aps[protected]lc at hpo, st thomas mount, chennai in aug 2018. I was told that on surrender of policy, concerned hpo writes to the adg, aps seeking for case file to close the policy which takes about a month. On contacting hpo, chennai after almost 2 months, i am told that it may take infinite time to recieve my case file from adg, aps, new delhi since the office does not respond very easily. Till then, i need to wait to get my surrender amount back into my account which is approx ₹85, 000 (Only...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — want to know policy status

 dharvinder2007 on Oct 13, 2018
Kindly provide policy status no. E-hp-ea-30037 (Rural postal life insurance).
The said policy belongs to my brother sh. Tavinder kumar r/o village tiassar post office lathiani tehsil bangana district una (Hp) 174308. Who passed away on 25/sept/2018 by cardiac arrest. I just want to know whether given policy is in forced or not/last premium is given or not....
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — non receipt of matured policy payment

 Harikr on Oct 13, 2018
My name is hari krishan ex serviceman from navy service no 120452-f. I had pli policy no aps-nm-201839-n which was matured in aug 2018. I had submitted my original policy document and bank account details in fpo 996 in bareilly for policy settlement in jan 2018. I met in fpo 996 to inquire about my policy, they told me they had already sent my documents for settlement in jan 2018. But i have not received any payment in my account. I have not received any information from postal life department regarding my policy....
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — regarding pli agent portal

 JAGDISH PRASAD Soni on Oct 12, 2018
I sunita devi is direct agent of rpli/pli. My agent pli/ rpli agent id/ code is da00575088. I have passed exam conducted by india post to jodhpur and complete one year. But my i'd doesn't open since last one month. Reports it is locked. It shows error code 500. Please support name sunita devi email jpsoni1983@gmail.com. On last 9 sep 2018 i have completed one year. Code is active but portal doesn't open...
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — requesting to surrender

 Lumyo yazing on Oct 12, 2018
Respected sir
I ys mak lumyo of your insurance company holding a policy no.
Aps[protected]l
I want to surrender my policy because i won't be able to pay my premium after i left my job. I try many times to close my policy in my nearest 99apo but they said they can't do because the company is planning to give facilities to surrender online
Kindly give me instructions to surrender my policy online.
Thank you...
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — complaint regarding non settlement of matured policy amount.

 Mehboob muddebihal on Oct 12, 2018
My pli police bearing no: kt-257395-us has been matured on 14.09.2018. I have submitted bond, claim form ect duly mentioning sbi bank account number to deposit through rtgs, but till today no payment is made at bagalkot post. The amount is badly needed for my daughter marriage. The officers and the case worker not responding properly and with their erogancy behavier i m put to heavy loss along with defeating the very purpose of policy. Both are demang rs.5000 cash for settlement. Now the papers are with them unsettled and telling that i can to anyone with name until and unless i gave rs.5000 cash....
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — pli payment is completed but receipt is not generated

 Pratapaditya Roy on Oct 9, 2018
My pli policy no[protected].Previous two months, August and September payments had been paid in time through online.I always pay 2038 for my pli premium.August month I had paid my premium on 06/08/2018 and for September month I had paid it on 07/09/2018.For both the months, my payment was successful and my full premium amount had been deducted from by bank account.I had downloaded the receipts of my payments.But there are no receipt number in the receipt.
And it was showing the total paid amount 1950.But 2038 amount had been deducted from my bank.In the "payment history" section there...
Complaint comments  Read comments Complaint category Health & Life Insurance

Postal Life Insurance [Pli] — payment status pending even though premium amount debited from account

 Krishna Chaitanya Nellipudi on Oct 9, 2018
Sir,
I have paid the october2018 premium for my pli policy AP-375286-CS through online with the transaction no OTHPG208155 on 04/October/2018. The premium status is showing as "PENDING" even though the premium amount ₹240/-(including taxes) debited from my account.
So, I request you to kindly resolve my problem as early as possible.
-With regards
NELLIPUDI KRISHNA CHAITANYA [protected]...
Complaint comments  Read comments [3]Complaint category Insurance

Postal Life Insurance [Pli] — pli payment is completed but receipt is not shown

 Pratapaditya Roy on Oct 9, 2018
Today i have paid my premium amount of my pli account 64288153 through rupay. My payment is successful and it has deducted the amount from my card. Due to network problem i am unable to download the receipt of my premium. Now there is no option for payment receipt download. A receipt may have been generated. How to download the receipt after it. How can i have the receipt?
Please help me to get it.
Thanking you....
Complaint comments  Read comments [3]Complaint category Health & Life Insurance

Postal Life Insurance [Pli] — regarding pli premium

 Snjay Kumar on Oct 8, 2018
R/sir i pay pli premium on dt. 04.10.18 through credit card for the month of 10.18 & 11.18 of rs. 2301/- but first time amount deduct my account and receipt no. Not received only transaction i'd shows so i again pay pli for the same month & now again rs. 2301/- deduct from my account. So i requested you to refund my excess deduct amount rs. 2301/- or adjusted for the month of 12.18 & 01.19. Thanks you. Mobile no. [protected], policy no. Hy 170806 cs....
Complaint comments  Read comments [1]Complaint category Credit Cards

Postal Life Insurance [Pli] — pli payment not credit

 sharma1987 on Oct 8, 2018
Dear concern

As per our last conversation on email you told me that amount will be paid shortly but i have not received my amount till date. I am in need of money. And also you told me that i can contact with customer care and i tried it so many time to contact with your customer care but no one has replied me. Please resolve it. My aps no 929951-l and maturity date 11 may 2018. And paid my money in my bank account as soon as possible
Thanks
Kulwant singh...
Complaint comments  Read comments [3]Complaint category Insurance

Postal Life Insurance [Pli] — pli not credit in my account

 Chalwetkar on Oct 5, 2018
Not received my policy amount till date.
I no 1419924L hav santosh singh policy no. Aps - 332519l. My policy surrender as on 20 may18 was on 26 may 2018. I have deposited original policy bond application form and other requisite documents in Bangalore post office on 26 may 2018. However i haven't receive the maturity amount till date. Therefore i request you to take early action and transfer the amount in the provided bank account......
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — pending status of online payment

 Anupkavita on Oct 3, 2018
My policy no is bh-115267-cc and customer id is 23032299, i have been paid 3 months premium online by debit card and 3 days gone my payment not success, its showing pending.
Kindly solve my problem. If it will not success kindly intimate me i will pay it again or pay by post office counter. If it will not pay kindly refund my amount in my concernd saving account....
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — payment receipt not generated

 Rajib Bandyopadhyay on Oct 1, 2018
Ir,
Iir,
I've paid Rs. 2122 premium amount for my post office endowment assurance policy (SANTOSH)on 11th September 2018 for the period 01/09/2018 to 30/09/2018. My account debited but no payment receipt no.is generated and no tax details are present either. Resolve the issue kindly. The details of my policy is given below.

Policy No. WB-324801-US[protected]
Customer Id[protected][protected]
Email- rajib2035@gmail.com...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — premium deducted no receipt generated

 prathibhapk on Sep 30, 2018
My policy number[protected] and customer id 64925596. I paid my pending two instalments of premium on 27-9-18 7.00 pm via federal bank online debit card paymnet. I entered otp and message on phone came that amount deducted, but due to network problem no receipt is generated and the pli site amount shown pending again. While from bank statement it is seen that rs.12496 transferred to india post. Please address the issue and take action to generate a receipt and account money in pli policy account....
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — transfer my pli policy and issue of pass book

 nagoor351 on Sep 26, 2018
Spr nagoor basha
No 15325511
Respected sir
I humble submission following few lines for your kindness action
I have pli policy no aps-890111-l i am serving in indian army.30 sep 2018. My retirement date. Pli polocy still not complite maturity so i request you kindly transfer my pli policy to civil post office and issue pass book
My civil post office address
Bradipet main road
Guntur andhra pradesh
Pin-522001
Thanking you sir
Yours faithfully
Nagoor basha sk...
Complaint comments  Read comments [1]Complaint category Insurance

Postal Life Insurance [Pli] — pli transfer to my home branch

 Ummadi sankara on Sep 26, 2018
It is intimated that no: 15325376x rank spr name ummadi sankara rao at to be retired from indian army on 30sep2018 i have 2 pli policies
1) aps-434536-l maturity date25may2022
2) aps-468987-l maturity date05sep2022
I request to transfer my pli policies to my home branch bheemunipatnam visakhapatnam andhra pradesh - 531163. I kindly requesting to transfer my pli policies at earliest.
I shall be ever thankful to you for this act of kindness. My civil post office address are given below
Thanking you sir
Address
Bheemunipatnam
Visakhapatnam
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — pli problem

 bongarlakhageswara rao on Sep 25, 2018
Sir
jc756676f sub b k rao pli policy no aps792352-L maturity is still not credited. the policy issued 10dec2007 was metured12-feb-2018.submitted with main doccuments trough903 fpo 40 sdo c/o 99apo for last six months is still pending they were no any responding(or) not credited to still pending
so i requested to rectified soon and credited amount in my bank acct as early as possible my e mail bongarlakhageshwar@gmail.com phno [protected]. bank acct no is [protected] state bank of india chapara srikakulam (ap)532216 thanks...
Complaint comments  Read comments Complaint category Insurance

Postal Life Insurance [Pli] — pli maturity amount not credited

 M Boopalan on Sep 24, 2018
My pli no aps-952649-l already matured.

Documents sent from apo chennai letter no 932/pli-maturity/fpo dt 28 may 2018.

The maturity amount was not credited in my account.

Please deposit the matured amount with interest in my account.

Thanking you,
Your faithfully,

Sub m boopalan (Retd)
Jc-728742h
(Old army no 6924946m)
My e. Mail: mboopalan1003@gmail.com...
Complaint comments  Read comments [2]Complaint category Business & Finances

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