Postal Life Insurance — Deposit of pli premium for the month of oct 2016

Address:

Valsad, Gujarat, 396195

Sir I have 2 policys no. GJ-YS-792698-CS For amount Rs. 593 and GJ-748703-UC For amount Rs. 1875 i have deposited the premium till sep 2016. i go to post office GIDC, vapi on[protected] to deposited the premium for oct-2016. the counter person said that online not updated sep-2016 premium hence they refused to deposited oct-2016 . then i meet with post master, he told that they did not accepted amount till updation on line . then, talk by mobile of post master to valsad officer they said that provide detail by mail he immediately updated data. and you pay next day at any post office all over india.

the next day i visited my nearest branch Vapi Town post office. at counter no. 02 this office has more than 8 counter but only one counter open for public work. i told to counter on 02 official he check in system and told that your premium is due from sep-2016 to oct-2016 . you deposited two months premium. then i said that i already paid sep-2016 premium and show receipt copy to clerk. he said that this is not valid if you want to pay...pay two months premium. i told that i have receipt original copy of sep 2016. then he said if you want to pay premium pay two months. then i asked him where is your post master he said wait their post master did not come til office at the time of 9.15. i am late to office so i am gone to my office.

therefore i request you to directed these office to regularly updated online details.
open anothe counters for public work i seen regularly vapi town post office 396191 only one counter is open all other counter clerk siting relax mode. single counter no. 02 dealing all work eg light, gas bill, pli, spped post, registry ect with very slowly approx 05 minuts per person and having very long line.