Postal Life Insurance — non payment of pli maturity value

1. Ref my policy no aps-473224 l with date maturity on 09 sept 2017. I have submitted the original policy alongwith connected documents to the office of addl directorate general of army postal service (Pli), new delhi. Receipt of the same was issued by aps with a remarks that after one month i. E. On 11 oct 2017 payment will be made through neft.

2. On enquiry, came to know that still my case is under process and it may take time, though i had deposited the original policy, cancelled cheque for neft, pli pass book for proof of premium deposit in cash. They mentioned three months gap of premium ie dec 2010 to feb 2011. As proof of jan and feb 2011 premium payment, i had deposited monthly payment pay slip and for dec 2010, i could not submit due to this latest stage.

3. Till date, no amount credited in my account and even contact numbers are also not attended by aps (Pli directorate). I need the amount very urgent but helpless.

4. If suitable action is not taken at the earliest, i will take the help of legal authorities for my financial loss. I am also having another two policies in sept 2020 and 2022, premature withdrawal is under consideration.