Postal Life Insurance — Non receipt of maturity amount since 30 Dec 15

Address:	New Delhi, Delhi, 530014
Website:	[email protected]

Respectfully, it is submitted that i had send a letter to pli office for the guidelines of claiming my maturity amount of pli policy no. Aps/nm/44663-n, navy number 174552-k in the name of arif hussain ansari which is due since 30 dec 15 (As per pli office letter dated 16 sep 16 and 31 aug 16 (As per the policy document li-3 (D)}. I received a letter from them with an application form enclosed and instruction to forward policy document in original (Li-3 (D)}), cancelled cheque including neft mandate form and filled application form { (Li-9 (B)}. I have forwarded my all documents countersigned by my divisional officer in registered mail dated 21 sep 16. Now today is 18 nov 16 and still they haven't inform me for any thing, when i call, it takes morning to evening time to make contact to them and after week effort i could contact them and came to know that some premium are lapses and also they telling that have not received my registered mail. Sir i am really in need of money. Please give me appropriate guidelines. Thank u.