[Resolved]  Postal Life Insurance — Not able to login using my credentials into PLI website customer login

Address: 473111
Website: pli.indiapost.gov.in/CustomerPortal/PSLogin.jsp

Sir/madam,

I, shashank tandon, pli (Ea) policy holder with policy no.[protected], whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". What is this?, i can't understand it. I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid customer id/password".

Please look into the matter and enable me to login without getting such messages like - invalid password/customer id, because i am in my full consciousness using my credentials to login.

Please resolve it as soon as possible
Thanks and regards
Shashank tandon
+1 photos
Was this information helpful?
No (10)
Yes (11)
Aug 14, 2019
Complaint marked as Resolved 
 
2 Comments

Comments

What is the soultion ? even i am facing the same issue, after generating the password .
Sir/madam,

I, Ramnarayan sharma, policy holder with policy no.[protected], whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". What is this?, i can't understand it. I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid customer id/password".

Please look into the matter and enable me to login without getting such messages like - invalid password/customer id, because i am in my full consciousness using my credentials to login.

Please resolve it as soon as possible
Thanks and regards
RAMNARAYAN SHARMA

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Postal Life Insurance [PLI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    1230
    Pending
    0
    Resolved
    319
    Postal Life Insurance [PLI] Phone
    +91 40 2346 3606
    +91 361 254 7385
    +91 22 2262 4470
    Postal Life Insurance [PLI] Address
    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
    View all Postal Life Insurance [PLI] contact information