Postal Life Insurance [Pli] — amount deducted from bank account but not credited in my pli online account

Address:	Sambalpur, Odisha, 768002
Website:	www.indiapost.gov.in

My name - mohammad nadeem siddiqui,
Pli policy no - cg-12083-r,
For the above policy, on 03.09.18, i had processed for premium payment online for september 2018 of rs.2122/-.
This amount of 2122/- got deducted from bank account but my pli account as accessed online did not show this transaction.
Multiple rechecks have been done but my pli account still shows the premium of september'18 as pending.
Pls check and do the needful.