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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
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319
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Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 14

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R
Ranjumoni
Jun 2, 2021
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Address: Dibru College, Boiragimoth

Sir, I am Ranjumoni Ronghangpi and my PLI Policy No[protected] & I made the online payment for my PLI policy premium, for the period from 01 may 2021 to 31 may 2021 through State Bank of India credit Card on 31-may-2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment. and also I got the following message
The specified request cannot be processed.
ID= 179c18b14ee-ecbf40c1

Kindly resolve the issue as soon as possible. either change payment status or return my money on my bank account

Screenshot of the Payment status Pending has been attached for your reference

Thank you
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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    P
    Puneet Pal 4896
    Jun 2, 2021
    Resolved
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    Resolved

    Address: Gwalior

    I have deposited online premium for may month money deducted from my account but still premium due showing for PLI policy no. MH-452405-R and MH-455732-R
    Jun 6, 2021
    Complaint marked as Resolved 
    Money refunded back to account
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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      R
      R L Haokip
      Jun 2, 2021
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      Sir.
      I am R Letminthang Haokip a PLI policy holder bearing policy number[protected] had paid my premium for the month of June 2021 on 1st June 2021 through SBI internet banking amounting Rs.5266. My premium is still due for the month of June 2021 even after successful payment in online mode. Kindly do the needful and give early solution for the issue.
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
      Jun 02, 2021
      Updated by R L Haokip       Sir.
      I am R Letminthang Haokip a PLI policy holder bearing policy number[protected] i had paid my premium for the month of June 2021on 1st june 2021 through SBI internet banking amounting Rs.5266. My premium is due for the month of June 2021 even after a successful payment in online mode. Kindly do the needful and give early solution for the issue.

      Jun 07, 2021
      Updated by R L Haokip       Sir.
      With due respect i R LETMINTHANG HAOKIP holder of postal life insurance policy number[protected] had summited my complaint about the updation of premium payment for the month of June 2021 but so far there is no updation for the said month . The premium was paid on June 1, 2021
      The amount paid was Rs. 5266 mode of payment is through sbi internet banking .
      I therefore request the concern authority to look after the problem and resolved and update the for the month as soon as possible.
      I have attached the premium payment reciept from the bank.
      Thanking you

      R Letminthang Haokip
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        H
        Hm1980
        Jun 2, 2021
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        Address: GPO, Kolkta - 700001 and Jogajog Bhavan Chandni Chawk, Kolkata, West Bengal 700012.
        Website: SBI Gateway

        Sir, I am Haradhan Mondal and my PLI Policy No.WB-182520-CS & I made the online payment for my PLI policy premium, for the period from 01 may 2021 to 31 may 2021 through State Bank of India Debit Card on 28-may-2021. Premium Amount Rs. 1043/- (tx#[protected] has been deducted from my Bank Account. But the same is not reflecting in the premium history. On 02.06.2021 also reflected mark is pending premium.
        So, kindly see this matter and take n/a as early as possible.
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          A
          Aabha Singh
          Jun 2, 2021
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          Sir,
          I have paid my PLI premium online on 28th May, 2021 for Policy No.- RJ-166429-CC having monthly premium of Rs. 3375. I have paid premium of 3 months( From March 2021 to May 2021) amounting to Rs.10, 454 through SBI NetBanking. The above mentioned amount got debited from my SBI account but the credit was not reflecting in my PLI account.
          Sir, please resolve my issue at the earliest and update my transaction upto the month of May 2021.
          I have attached the screenshot of my transaction herewith for your reference.
          Details of my PLI account:
          Policy No.-RJ-166429-CC
          Insurant name- Sudhakar Singh
          Premium-3375
          Total premium amount-10454
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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            P
            pallab giri
            Jun 2, 2021
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            I had paid my premium Rs2735/- today (2/6/2021), the amount has been debited from my SBI A/C, but no receipt was issued. My customer ID 70785596
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              S
              srinivasa rao Guggilam
              Jun 2, 2021
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              Address: B-23, POPWERGRID, NUNNA-52212

              Myself Golla APARAN made online premium payment for policy no. AP-454686-CS for Rs.14970 on 26.05.21 through SBI with ref no. OR[protected]. Banker is saying amount was transferred to PLI. But it is showing as pending in payment history.
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                S
                Siddesh S A
                Jun 1, 2021
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                For the policy number[protected] I have payed 4912rupees online using hdfc debit card today but I didn't receive update that it has been payed
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                  M
                  Manjunath1987
                  Jun 1, 2021
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                  Address: Anandapura, Ranganatha bidhi

                  Sir myself manjunatha.p
                  Policy no[protected]
                  Customer id[protected] I pay 3month primium amount RS-5808.00 on[protected] through online amount will be debited from my sbi bank account but amount not reflected in pli policy account.please resolve
                  My email [protected]@gmail.com
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                    Z
                    Zamasu
                    Jun 1, 2021
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                    Sir,
                    I had done an online PLI transaction today, ie 01.06.2021. Amount of Rs 2019(two thousand and nineteen only) has also been debited from my sbi account but the same is not being reflected on my PLI account. Details of my Pli account is as follows.
                    Pli ac no[protected]
                    Name - IRFAN BHUTIA
                    Here I would also like to inform you that the transaction was done for the month of May 2021.

                    Kindly look into the matter at the earliest and update my transaction upto the month of May 2021.
                    Screenshot of my transaction has been attached herewith for your ready reference.
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      H
                      H kr
                      Jun 1, 2021
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                      Address: Hemant Kumar Meena S/O She Chiitar Lal Meena Vill-Kishanpura, PO-Richhanda, PS-Atru, Diatt-Baran(Rajasthan), Pin-325223

                      Sir I have taken a PLI policy No is APS-807897 in the year 2005 but till date I have not received my policy bond. Now my policy has been matured. Kindly forward my policy bond to under mentioned address, please.
                      No.[protected] CT Hemant Kumar Meena (Law Branch) FTR HQ BSF South Bengal Plot No. II/E/I, Action Area-II E, New Town, Kolkata -700161
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                        R
                        rizwan191
                        Jun 1, 2021
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                        Address: Purnea

                        Dear Sir,
                        I made a payment of 5000 for my policy's partial loan payment through my HDFC Bank debit card, money got deducted from my back account it has been 4 days since I made the payment.
                        Transaction is considered successful on payment history page but loan amount is still not updated.
                        The amount is as it was before the payment..
                        Please update the amount or refund my money to original payment method
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                          J
                          Jhulanmandal
                          May 31, 2021
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                          Resolved

                          Sir,
                          On 31.05.2021 Rs. 2403 and Rs. 2812 has been debited from two different BGVB account while paying thru online payment mode but the same did not credited to PLI accounts WB-238932-CS and WB-316472-CS respectively.
                          As a result till now I could not credit the premium for the month of June 2021.
                          Sir you are requested to see the matter and credit the premium into the said pli accounts.
                          Thanking you.
                          Jun 2, 2021
                          Complaint marked as Resolved 
                          My problem has resolved next day of complaint.
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                          View replies
                          My customer id is 23292719. I has made online payment of Rs. 521 on 31st May 2021. My account has been debited but the PLI account has not been credited. It shows status 99, pending.

                          Kindly do the needful.

                          Thanks
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                            S
                            samiksha73
                            May 31, 2021
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                            My policy no is UP308189-CS and customer id is 10435161, i paid pli premium online by UPI for the month of May, 2021 on 28/05/2021 but still in the payment history chart, it is showing as "status id 99, status pending and receipt no. is NA.

                            Kindly resolve this issue asap.
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                            Jun 05, 2021
                            Updated by samiksha73                             Plzz solved my problem asap
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                            Problem not solved
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                              V
                              [email protected]
                              May 30, 2021
                              Resolved
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                              Resolved

                              Hello Sir,
                              I made 2 payments for Two PLIs. Amount has been debited from my credit card but not credited in PLI Account.
                              Customer ID: 68852527
                              Amount: 4397

                              Customer ID: 62212999
                              Amount: 5445

                              Tomorrow is the last day to submit fee. What should I do?
                              May 31, 2021
                              Complaint marked as Resolved 
                              Today the amount got credited in the credit card. So. Ai again did the Payments, this time it was perfectly OK. And amount reflecting in PLI Account
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                N
                                Nisharpatel
                                May 28, 2021
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                                Policy number:[protected]
                                Name : patel nishaben somabhai
                                I made paymeny on 18/05/2021 rs 27156.but it not show in my account and pending. If payment not sucessfull please refund me or pay my premium.
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                  V
                                  VarmaSR
                                  May 28, 2021
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                                  Address: Rameshvarma,adarshnagar,nirmal

                                  Sir.i have paid my Postal life insurance premium through Google pay account on 24.05.2021 Rs.2188/- but the same was not credited to my PLI account.
                                  Bank ref No.CPAAVEJTM5
                                  Merchant Ref No.OR[protected]
                                  Google Trans Id.CICAgODk2pHPD
                                  Trans Id [protected]
                                  PLI policy No.AP-617460-CS
                                  So .i humbly requesting you yo kindly verify my transaction and rectify my problem..
                                  Thank you
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                    A
                                    Amrut gasti
                                    May 27, 2021
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                                    Address: BANGALORE

                                    Hello sir I made online payment through sbi to pli account amount deducted but not reflecting on pli account Rs.9093 to Department. Ref igalethmr7 on 26May21. Kindly do needful.
                                    Thank you
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                      K
                                      Karthigk42
                                      May 27, 2021
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                                      Website: pli.indiapost.gov.in/CustomerPortal

                                      Hi team,

                                      have paid the amount from online portal.

                                      The amount got debited from my account but it's not reflected in online portal.

                                      Can you please assist with this?

                                      How long time it will take to credit to my account?

                                      Attached the screenshot for you reference.

                                      Could you please do the needful.
                                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                      May 27, 2021
                                      Updated by Karthigk42                                       Hi team,

                                      The above compliant is not resolved. Can you please assist to refund the amount to my account.

                                      [protected] refund

                                      May 28, 2021
                                      Updated by Karthigk42                                       Hi team,

                                      I request you to refund the amount to my account.

                                      Note: I have paid the amount for June month but it's not reflected in post office portal.

                                      Please find the attached screenshot for more information.
                                      View replies
                                      Hi team,

                                      Could you please resolve my issue.

                                      The amount is not reflected in post office portal for June month.

                                      I have paid 2965 through my phone pay.

                                      Please find the attached document in above tweet.

                                      Regards,
                                      Karthik
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                                        V
                                        VarmaSR
                                        May 25, 2021
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                                        Address: pli.indiapost.gov.in

                                        Sir.i have paid my Postal life insurance premium through Google pay account on 24.05.2021 Rs.2188/- but the same was not credited to my PLI account.
                                        Bank ref No.CPAAVEJTM5
                                        Merchant Ref No.OR[protected]
                                        Google Trans Id.CICAgODk2pHPD
                                        Trans Id [protected]
                                        PLI policy No.AP-617460-CS
                                        So .i humbly requesting you yo kindly verify my transaction and rectify my problem..
                                        Thank you
                                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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