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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
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319
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Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 22

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P
Puneet Pal 4896
Nov 6, 2020
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Address: Gwalior

I have deposit my premium of PLI policy number MH 452400 of ₹521 for the month of November 2020 but payment neither showing on consumer insurance portal nor any recipt received
Jun 2, 2021
Complaint marked as Resolved 
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    B
    Bhiloda2.bhiloda Bhiloda -2 primary school
    Nov 5, 2020
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    Address: at:modhari,383245

    My pli policy no:[protected]
    customer no:61644626
    my policy primiyam on line date: 27/09/2020, in 6 months, rs:25959
    but not recipt pending
    +1 photos
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      S
      Suryani
      Nov 4, 2020
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      Resolved

      Payment not credited but amount debited.

      Sir my name is T. Srinivasu. I have paid my pli premium on 4th November 2020 through online from my SBI account net banking of rupees 726, but the amount was not shown in payment history. it showed as pending in payment history.
      My policy no.is AP481062-CS.
      Ref. :[protected] IGAJTPSAS7
      My mobile no.is [protected]
      My mail id is [protected]@gmail.com
      Please make my amount credited to my pli premium for november...
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      G
      Gangadhara Ramaraju K
      Nov 4, 2020
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      Address: Visakhapatnam

      Sir,
      I paid my premium monthly payment through sbi online on[protected] for policy number 2360129, after successful payment it neither downloaded my payment receipt nor shown in payment history page, but my amount was debited from my account vide reference no.[protected]IGAJTINSG0 dated[protected] for Rs.2019. Please reflect the said amount in payment history page and allow me to download my payment receipt. The screenshot was attached for you're reference.
      Thanking you
      +1 photos
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
      Nov 04, 2020
      Updated by Gangadhara Ramaraju K       1. Name of Policy Holder : K GANGADHARA RAMARAJU
      2. Policy Number :2360129
      3. Period of Premium paid :NOV 2020
      4. Amount of Transaction :2019
      5. Date of Transaction :03/11/2020
      6. Online : SBI
      8. Mobile number : [protected]
      9. Transaction No. [protected]IGAJTINSG0
      View replies
      Sir,
      I paid monthly premium of Rs 2143 through online sbi on dt 05.11.2020 for the policy no OR 354262 US.After successful payment it neither downloaded my payment receipt nor shown in payment history page, but my amount was debited from my account and the status in payment history page is showing 99.The screenshot was attached for you're reference.
      Thanking you

      Regarding payment not reflected in payment history page - status is showing as 99 - Comment #3760138 - Image #0
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        V
        Venkatchalapathi
        Nov 3, 2020
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        Address: Hindi our Post office,Anantapur Dt

        Sir,
        My PLI policy has been matured on 30th September 2020 afer paying for 10years.
        My policy no. is AP-439760-CS. I havepaid the last payment in Aug 2020 and the sum assured is Rs 3, 00, 000. I have submitted my Policy bond with all required documents to concerned HINDUPUR P.O, Anantapur.District, through the Head Post Office, Anantapur, Andhra Pradesh. On 26th of Sep 2020. .As I got the information from the Hindupur PO, my policy details and file has not been found. Some times I had to pay the installment amount with fine. Now, Who is the responsible for the problem and late paying of maturity amount which is not yet paid even after more than one month.
        Sir, I request you to take the necessary action and do the justice.
        Thank you sir,

        Yours faithfully
        L.VENKATACHALAPATHI
        D.No.5-17-21, Estates,
        Sri Anjaneya Nagar,
        Anatapur-515004.
        Mobile no.[protected], [protected]
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          S
          Shinde A A
          Nov 3, 2020
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          I have pli[protected]policy from india post. I am paying it online. For September, october and November month I paid premium amount.But due to technical error policy receipt could not be generated.so i paid it again.After some time my account got debited twice.i have attached premium paid history. Kindly refund the amount.
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            A
            Abhinav KS
            Nov 3, 2020
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            No policy found message after login in the PLI online portal

            Please note that I have a postal life insurance policy and I have been paying my premiums online till now. Recently I noticed that after I login to the PLI portal it displayed a message - NO POLICY FOUND.

            Name: Abhinav Kumar Shukla

            Policy No. :[protected]

            Request you to kindly rectify this error so that I can pay my premiums and check my policy....
            +1 photos
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            S
            Shiv2u
            from Powai, Maharashtra
            Nov 2, 2020
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            Hello sir my name is shiv shankar yadav
            My policy no is R-Rj-jd-EA-051374
            Im registered on online portal in portal im not shown any policy and no history of my policy
            In past im paid my policy regularly to online portal but now
            Not shown any type of transaction history or policy plz resolve my problem so pay my policy online premium
            Thank u
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              T
              taralc98
              Nov 1, 2020
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              On dated 31/10/2020, I made online transaction to pay my October month PLI premium through my bank debit card. As transaction interrupted due to internet issue, money deducted from my bank account but it shows premium not paid to PLI.

              Kindly look into the matter and do the needful at the earliest at your end.
              My policy number:[protected]
              Regards,
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                R
                Riki das
                Oct 30, 2020
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                My online payment is not show.. receive

                Address: Tinsukia

                PLI is pending.. payment is cut my account....
                +3 photos
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                R
                Rk dehra
                Oct 29, 2020
                Resolved
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                Resolved

                I have paid my premium 3 month dated 27/10/2020 online via phonepe amount deducted from bank but status pending please solve this.
                +1 photos
                Oct 30, 2020
                Complaint marked as Resolved 
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                  B
                  Bipas Dhar
                  from Powai, Maharashtra
                  Oct 29, 2020
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                  I made payment through the PLI-Portal against my POLICY No.- WB-240942-CS towards November Permium, 2020, on 28.10.2020, vide SBI Net-Banking Transaction Reference No.[protected]IGAJSGMAC9, of Rs. 5061/-.That the amount has been deducted but the premium is still due. The portal shows that the payment is still pending with error code "99".
                  I got no receipt or any acnowledgement vial mail towards the same.
                  BIPAS DHAR.
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                    B
                    BMO KANIYAMBADI
                    Oct 28, 2020
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                    Address: KONGARAMPATTU

                    S.Anbarasu, junior assistant of phc kaniyambadi my policy number:[protected], my monthly premium paid by ecs on salry but 01.09.2019 to september 2020 my premium amount not add in my account
                    please help me add my amount in my account
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                    Oct 28, 2020
                    Updated by BMO KANIYAMBADI                     Online pli payment pending but amount is debited in my account. for the month of 01.10.2019 to 31.10.2020
                    Oct 28, 2020
                    Updated by BMO KANIYAMBADI                     My Policy Number .[protected]
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                      J
                      [email protected]
                      Oct 27, 2020
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                      Address: Delhi

                      Sir
                      I have a PLI policy number DL-17448-CS in the name of Jai Prakash registered online for payment with id 24955074.
                      On dated 18/10/2020 I paid my premium for 6 months online mode using my debit card.
                      Payment was made successfully but not credited in my policy.
                      While for the payment of my another policy was credited.
                      I have written mails to given address.and called so many times on the numbers given here but mails are unreplied while phone number could not be contacted after calling so many times.
                      You are requested to do needful action regarding the matter.
                      Thanking you
                      Yours
                      Jai Prakash
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      Does this issue fixed ?? I have same problem
                      Reply
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                        P
                        Praveen2806
                        from Powai, Maharashtra
                        Oct 26, 2020
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                        Address: No.17,Ramakrishnapuram 2nd street,, Adambakkam
                        Website: pli.indiapost.gov.in/CustomerPortal/Home.action

                        My name is PRAVEEN KUMAR.M. My postal life insurance number is[protected]. For the month of October 2020, the premium amount has been deducted twice wrongly from my sbi account when i paid it through online . My premium amount is rs.8078 every month. Kindly deposit the amount deducted extra to my sbi account or else please let me know whether the wrongly deducted amount will be adjusted directly for the next month. Please share the details to my mail i.d- praveen[protected]
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                          J
                          jydp4565
                          Oct 26, 2020
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                          I have paid my policy premium for month of oct-2020 to march-2021.
                          amount of Rs 6529 debited from my credit card but i havent received payment receipt.This Transaction is still pending.so please take necessary action and sent me a payment receipt via email.Kindly solve my problem. If it will not success kindly intimate me i will pay it again or pay by post office counter. If it will not pay kindly refund my amount.MY details is given below.
                          1.My name is jaydipsinh Gohil.
                          2.My policy No-GJ-777173-CS
                          3.Period of premium paid-octomber-2020-march-2021
                          4.Amount of transaction-Rs 6529
                          5.Date of Transaction-22/10/2020
                          6. Transaction No-[protected]
                          7.Last 4 digit of credit card-3003
                          8.Mobile-[protected]
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                            M
                            Mantri Kumar Raja
                            Oct 22, 2020
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                            Address: Office of the igp cobra sector crpf HQ civil lines new Delhi pin 110054

                            Sir plz my address change pli no[protected] my address village/POST: THOTAPALEM TAHSIL : ETCHERLA DISTRICT : SRIKAKULAM. STATE. ANDHRA PRADESH INDIA PIN 532005
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                              B
                              bshikhadevi
                              from Duliagaon, Assam
                              Oct 22, 2020
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                              I have payed my PLI payment this morning for the month of October, policy number:[protected]. The amount deducted from my SBI account but the payment history not updated yet.
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                              Oct 22, 2020
                              Updated by bshikhadevi                               Not yet solve my problem.

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                                P
                                Pradeepeee
                                Oct 19, 2020
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                                Address: Bangalore

                                I have paid premium for my PLI on[protected] amount was 4301 rs which was debited from my credit card but not updated in pli payment history ...it is mentioned unsuccess and status id is 99
                                +1 photos
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                                  K
                                  Kaushal Silajia
                                  Oct 16, 2020
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                                  Online payment status showing pending

                                  Address: Highcourt of Gujarat first appeal department

                                  I have done online payment of rs. 4244 through PLI app by way of SBI netbanking
                                  My customer ID is 23657659 and money is debited and when I am seeing the PLI website in payment History it is showing status ID 99 and "Pending"
                                  So please confirm the payment is done and generate my receipt or else credit to amount to my bank account...
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