Claimed

Postal Life Insurance [PLI] Complaints & Reviews

1.3
Updated: Apr 21, 2025
Complaints 1233
Resolved
319
Unresolved
914
Contacts

File a complaint to Postal Life Insurance [PLI]

Having problems with Postal Life Insurance [PLI]?

File a complaint and get it resolved by Postal Life Insurance [PLI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Postal Life Insurance [PLI] reviews & complaints page 45

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aijaz34
from Sopur, Jammu and Kashmir
Nov 20, 2017
Report
Copy

Address: Pauri Garhwal, Uttarakhand, 190001
Website: Www.indiapost.gov.in

Unfortunately i hv taken a pli policy under proposal no n-eap[protected] dated 22.07.2017 from srinagar gpo 190001 but have not received my policy documents after lapse of 4 months. I dont understand what ur staff is doing. Why generation of policy bond takes more than 4 months. Kindly intervene into the matter and ensure my policy documents with a week.
Please provide bond paper for policy no- APS- 901791-A and many times I have called to customer care but no body have received phone or always saying busy.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ASHIM KUMAR Ash
    from Delhi, Delhi
    Nov 14, 2017
    Report
    Copy

    Address: 722102

    Dear sir,
    I have a postal life insurance policy having customer id is 44038823 & policy no wb-245007-cs. Yesterday (13.11.17) at 8.01pm, i have paid the amount of rs. 4376 through hdfc credit card towards premium for the month of november 2017. After making the payment the amount is debited from the account but not get the premium receipt. Kindly advise regarding next course of action please.
    Regards,
    Ashim kumar ash
    Please provide bond paper for policy no- APS- 901791-A and many times I have called to customer care but no body have received phone or always saying busy.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Hardev Choudhary
      from Nagram, Uttar Pradesh
      Nov 13, 2017
      Report
      Copy

      Address: Jodhpur, Rajasthan, 341519

      Dear
      Sir i inspector hardewa ram choudhay serving in bsf..in 2005 i take a policy from 56 apo..
      Policy number aps - 1018634..
      Sir plz send me current status..
      Sir please provide to me my policy bond..
      Many times i calling to pli customer care but no response...
      I regard to you plz help me and provide my policy deatal...
      Yours faithfully...
      Inspector hardewa ram choudhary
      Mobile [protected]
      Stc bsf jodhpur rajasthan
      Nov 13, 2017
      Hope hope's response
      I would like pli policy close.i urgent need some money.lot of problem so not run to family life. Please immediatly closed my pli policy
      Nov 13, 2017
      Updated by Hardev Choudhary
      Plz provide detail
      Add my email ([protected]@gmail.com) and mobile number [protected].For my PLI account AP-514100-CS, my name CHOOPPARAPU SOUDHA RANI
      Sir, I have already submitted my personal details as per requirement..but i am still unable to creat user ID..my policy number is.UP213988CC. Please guide me.when i try to summit system inform your details are wrong whereas i fill right details.
      I m a hav dayanand anjabapu shinde pli no
      Aps291914-1 pli money is not claimed after 3 month so plz sir do action fast
      I am now financial be are problem.not run to life .so I am closed would like pli policy.pls repund that amount.
      My PLI policy number is TN-613448-CS. Insured amount is Rs 1200000. Monthly premium amount is Rs.3060. Customer Id can not be generated in PLI official website pli.indiapost.gov.in. How to generate customer id and how do i know my PLI account statement
      Helpful
      Found this helpful?
      5 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        ravi1483
        from New Delhi, Delhi
        Nov 13, 2017
        Report
        Copy

        Address: Gaya, Bihar, 823001

        Sir, most humbly request to you that i have serving in indian army, and my maturity date of pli is 30 july 2027.
        And due to instructions given by department that have to transfer their pli their nearest civil post office respectively
        So i want to know the process of transfer of pli in civil post and send me important instructions to my mail address and e-mail.
        C/o meghraj prasad yadav
        Maranpur, brahmchari baba road,
        Distt - gaya (Bihar)
        Pin-823001
        E-mail - [protected]@gmail.com
        Mob-[protected]
        Sir, I hav. Pradeep yadav, policy no. APS-270789-L dated 15 September 2000, matured on aug 2017. I have sent the policy documents but have not received the claim till date.so, kindly send the claim as soon as possible.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Thirupathi Rao Y
          from Noida, Uttar Pradesh
          Nov 11, 2017
          Report
          Copy

          Address: Guntur, Andhra Pradesh, 522101
          Website: [email protected]

          Respect sir

          I 15320356a ex sep thirupathi rao yallavula my policy no is aps-nm-259001-l. I am retired 01 nov 2016. I will premium pay up to sep 2017. But further premium not pay in my nearest head post office. Their required of pass book. So please transfer my policy to my nearest head post office.
          Head post office address : bapatla, andrhapradesh pin 522101.
          Thanking sir.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            jrawat
            from Patiala, Punjab
            Nov 11, 2017
            Report
            Copy

            Address: Sonipat, Haryana, 131001

            R/sir
            My policy no. Hy cs 160917 santosh
            My name jitender singh rawat
            Vishal nagar sonipat
            I deposited rs 1544 through sbi debit card on date 02 nov 2017. Amount deducted from my sbi account but neither it was credited in my pli installment for nov 2017 not it was credited back to my saving account. Pfa regarding proof to solve this issue.

            To deposit installment in time i again deposit it today through debit card date 11/10/17 for successful transanction.

            Plz resolve issue asap.

            From
            Jitender singh rawat
            Vishal nagar sonipat haryana
            [protected]@gmail.com
            [protected]
            [protected]
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rajiv4645
              from Delhi, Delhi
              Nov 8, 2017
              Report
              Copy

              Address: Ahmednagar, Maharashtra, 414002

              Sir, i no 15508503p ld rajiv kumar serving in indian army at hq sqn, armoured corps centre and school ahmednagar maharashtra-414002 open pli policy santosh nov 2013 at 89 armd regt, ranchi vide policy no aps[protected]l for monthly premium rs 2085 with gst included but i have not received bond paper and any document related it.
              Therefore i am requesting to you please send my bond paper and related documents at my current address if possible. Or please suggest me how i get my bond paper.
              No 15508503p ld rajiv kumar
              Hq sqn, armoured corps centre and school
              Ahmadnagar, maharashtra-414002
              Mob no[protected]
              Email - rajiv. [protected]@gmail.com
              Nov 08, 2017
              Updated by Rajiv4645
              Sir, i No 15508503P LD Rajiv Kumar serving in Indian Army at HQ Sqn, Armoured Corps Centre and School Ahmednagar Maharashtra-414002 open pli policy santosh Nov 2013 at 89 Armd Regt, Ranchi vide policy No APS[protected]L for monthly premium Rs 2085 with GST included but I have not received bond paper and any document related it.
              Therefore I am requesting to you please send my bond paper and related documents at my current address if possible. or please suggest me how i get my bond paper.
              No 15508503P LD Rajiv Kumar
              HQ SQN, Armoured Corps Centre and School
              Ahmadnagar, Maharashtra-414002
              Mob No[protected]
              Email- rajiv.[protected]@gmail.com
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Alok Chakraworti
                from Bihpuriagaon, Assam
                Nov 7, 2017
                Report
                Copy

                Address: New Delhi, Delhi, 908816
                Website: AUG OF APC (PLI CELL)

                Respected sir, my policy no aps-535618 and my policy maturity date is 28/02/2025. Name of insurance cfn alok chakraworti and i am a serving soldier from eme (Indian army). I have already paid my premium since last 12yrs, but haven't received policy bond paper yet, pls kindly send the same to following address. Thanks sir cfn alok chakraworti 2016 maintenance flight c/o 99apo
                I surrender my policy in 13th october 2017 with my indemnity bond because the policy bond is not available by post master. and till date the policy is not settled by post office employer named sudha. she said me to wait for few days for settlement. how many days taken by them to settled my policy. kindly help me to resolve this issue
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  simran nagah
                  from Pathankot, Punjab
                  Nov 6, 2017
                  Report
                  Copy

                  Address: Rupnagar, Punjab, 140101
                  Website: www.consumercomplaints.in

                  To
                  The addl director general of
                  Army postal service
                  C/o 56 apo

                  Subject:- non - receipt pass book of plipol no aps — 265956-l

                  Sir,

                  1. Kindly make a reference to my proposal no 373561/22 ea/40 dated 31 jan 2000 as confirmed vide your latter dated 10 feb 2000 (Copy inclosed).
                  2. I have retired from the army on 31 mar 2017. The recovery of premium to the pli was made by pao (Or) sikh li fatehgarh (Up) till 28 feb 2017.
                  3. After retirement i was unable to pay the monthly premium as i was not issued any pass book by your office. I contacted the office of apo chandigarh who expressed their inability to accept the premium in the absence of pass book.
                  4. I therefore humbly request your good self to kindly forward my pass book on the address mentioned below. I shall feel highly obliged for them act of kindness.
                  Thanking you sir in anticipation
                  Your faithfully

                  No:- 4477358l
                  Ex nk jaswinder singh s/o sr sher singh
                  Vill:- fatehgarh po:- morinda
                  Teh:- chamkaur sahib
                  Dist:-ropar pin code:- 140101
                  (Punjab) phone no [protected]
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Y
                    Yarngam
                    from Addanki, Andhra Pradesh
                    Nov 5, 2017
                    Report
                    Copy

                    Address: 500097
                    Website: [email protected]

                    Sir,
                    1. I am holding with the following premature pli policies, which monthly premium was directly deducted through pao (Or) amc lucknow:-

                    (A) aps-707941-l (Assured amount rs.1, 00, 000/-)
                    (B) aps1521951-l (Assured amount rs.2, 00, 000/-)

                    2. I was forwarded application to addl dte gen of army postal service through proper channels vide amc records, lucknow letter 15411135f/per/2017. However, no action has been taken by the pli dte to transfer my pli account to 610 field post office, c/o 56 apo. I am facing difficulty to deposit my monthly premium from this month (I. E nov 2017)

                    3. Necessary action may please be initiated to avoid any lapsed in payment of the monthly premium.

                    Yours faithfully,

                    No.15411135f
                    Hav gs yarngam
                    Present address
                    Hardev's chanikya residency
                    First floor, room no.4
                    Plot no.133, sapthagiri colony
                    Neredmet, p. O. - sainikpuri
                    Secunderabad, telangana
                    Pin-500097
                    Mobile no.[protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vinodkumarmk
                      from Kasaragod, Kerala
                      Nov 3, 2017
                      Report
                      Copy

                      Iam working at bsnl kannur ssa hrno[protected] under gmt kannur working as telecom technician in kololam exhange edayannur po. Pli started in the year 1994 with insured amount rs60000/- policy no kl 18912 t and policy matured 2007 and overpayment recovery is done. So request you that refund the policy matured amount and over recovery amount. This case intimated authorities several time,
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Akhil38
                        from Delhi, Delhi
                        Oct 31, 2017
                        Report
                        Copy

                        Address: Lucknow, Uttar Pradesh, 226023
                        Website: PLI

                        Sir my pli policy no is aps-446972l on which i have taken loan against the policy.
                        I have submitted all the installment and now i have submitted the loan amount on 26 sep 2017from lko apo.
                        And whenever i am calling to the customer care no or the number given by apo lucknow the no is always busy.
                        But the original bond paper yet not received.
                        +4 photos
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rajesh_2813
                          from Sirsilla, Telangana
                          Oct 28, 2017
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110066

                          Sir, my army postal life insurance policy no. Aps-531520-n matured on 12 aug 2017. Duly filled application alongwith original bond and last six months premium paid pay slip forwarded to addl dte gen of aps (Pli cell) pin-908716 c/o 56 apo by speed post (En[protected]n) on 06 sep 17. However, till date neighter maturity amount received nor any communication. Rgds
                          Sir, I have summited all my docus of my Pli maturity one month before but still not credited, my Policy no is APS[protected]L .
                          So, I request for immediate action please.

                          Your faithfully
                          Munna chhetri

                          non receipt of maturity amount p. no - aps-531520-n - Comment #2903309 - Image #0
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            masdigravi
                            from Visakhapatnam, Andhra Pradesh
                            Oct 26, 2017
                            Report
                            Copy

                            non-migrated pli/rpli policies in csi

                            Address: 530001

                            My postal insurance details data has not been entered into the computer in the post office database. It is the fault of the department and not me. I was not allowed to pay the premium. Since 28th december 2016 i have been allowed to pay at the cash counter but not directly into my insurance account but some alternative method which i dont understand. Since october 2017 they are not accepting my payment saying it is not possible. None are...
                            Helpful
                            3 other people found this review helpful
                            3 found this helpful
                            1 Comment
                            Report
                            Copy
                            J
                            Jitendra Deo
                            from Delhi, Delhi
                            Oct 25, 2017
                            Report
                            Copy

                            Address: Ghaziabad, Uttar Pradesh, 201005
                            Website: Postal life insurace

                            25 oct 17

                            Dear sir,
                            I am jitendra kumar deo retired in oct 2010 from air force as sgt rank. I have taken the pli policy in oct 1990 in air force stn sandra, karnaraka (Admin ref institute). Policy has been continued till date, i used to deposit premium at fpo hindan (Air force hindan, gaziabad).
                            Plz take necessary action to issue the dup policy asap.
                            Plz sms your action on my mail id
                            [protected]@gmail.com.
                            Mob no-[protected]

                            Regards
                            Jitendra kumar fro
                            Gaziabad
                            Sir, I saw a policy letter regarding surrender/ cancellation of PLI. What may tfr my PLI from FPO to Civil Post Office or not. If tfr is possible, what process will I do for tfr to Civil Post Office. Please reply.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              suryasis mandal
                              from Kolkata, West Bengal
                              Oct 20, 2017
                              Report
                              Copy

                              Address: 722101
                              Website: pli.indiapost.gov.in

                              Date of incident = 11/09/2017
                              Sir, i pay my premium in pli website by credit card. But that payment not received in the policy. But my credit card was charged of 1390 inr.
                              Can yo please look into that case and give me refund on my credit card of axis bank.
                              I am very much involve in this problem. I paid many times by web but this ins the 1st time when this type of incident occured. Please give me arefund of inr 1390.
                              As soon as possible please...!!!
                              Thank you please help!!!
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                skpalai
                                from Kolkata, West Bengal
                                Oct 15, 2017
                                Report
                                Copy

                                Non receipt of payment of my pli bond number aps-334228-a
                                I 742388n sgt santosh kumar palai had sumitted my above policy after maturity to1633 fpo vide letter number 1633/pli-corr/fpo dated 05 sep 2017 along with cancelled cheque to addl dte gen of aps. But till date i did not got the maturity amount. So kindly do the needful. Thanking you in anticipation.

                                My mobile no. Is [protected]
                                My email adde is [protected]@gamil.com
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  santhapetbabu
                                  from Bengaluru, Karnataka
                                  Oct 15, 2017
                                  Report
                                  Copy

                                  Address: Kurnool, Andhra Pradesh

                                  Sir, i k prasad babu holding pli no :ap-ys - 503945-cs at s. O. Kuppam - 517425 has submitted application for surrender of my pli on[protected]. And the same forwarded to h. O. Madanapalli. And the same forwarded to r. O. Kurnool - 518002 for action. But till date no action has been taken my application. So it is therefore requested that action to surrender my pli may taken immediately and the amount be refunded to me at the earliest please.
                                  I had taken policy no. TN-281458-CC on 01/07/2005 plan EA/45 sum assured rs 300000/- but due to non online policy my post office Nangal Raya New Delhi has stopped accepting premium since july 2017...kindly make my policy online as it is not showing on their portal..as I have regularly paid my premium till june 2017.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    K C Pal
                                    from New Delhi, Delhi
                                    Oct 13, 2017
                                    Report
                                    Copy

                                    1. Ref my policy no aps-473224 l with date maturity on 09 sept 2017. I have submitted the original policy alongwith connected documents to the office of addl directorate general of army postal service (Pli), new delhi. Receipt of the same was issued by aps with a remarks that after one month i. E. On 11 oct 2017 payment will be made through neft.

                                    2. On enquiry, came to know that still my case is under process and it may take time, though i had deposited the original policy, cancelled cheque for neft, pli pass book for proof of premium deposit in cash. They mentioned three months gap of premium ie dec 2010 to feb 2011. As proof of jan and feb 2011 premium payment, i had deposited monthly payment pay slip and for dec 2010, i could not submit due to this latest stage.

                                    3. Till date, no amount credited in my account and even contact numbers are also not attended by aps (Pli directorate). I need the amount very urgent but helpless.

                                    4. If suitable action is not taken at the earliest, i will take the help of legal authorities for my financial loss. I am also having another two policies in sept 2020 and 2022, premature withdrawal is under consideration.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Krishnaiah balithgar
                                      from Hyderabad, Telangana
                                      Oct 5, 2017
                                      Report
                                      Copy

                                      Address: Rangareddy, Andhra Pradesh, 500060

                                      Hello sir,

                                      My pli policies ap-296181-cc, ap-401642-cc each rs 100000/- matured in march 2017 and submitted applications to postmaster wanaparthy s. O in ward17-but so far not settled be maturity claims by postmaster wanaparthy s. O.

                                      Kindly take early action for settlement of maturity claim and payment.

                                      From
                                      B krishaiah (Retired postal assistant)
                                      Phone no. [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit