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Postal Life Insurance [PLI] Complaints & Reviews

1.3
Updated: Apr 21, 2025
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Postal Life Insurance [PLI] reviews & complaints page 48

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M
Megha Nandan
from Ghatampur, Uttar Pradesh
May 22, 2017
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Address: 241001
Website: www.indiapost.gov.in

Sir, I am Mahendra Kumar from Hardoi District UP. I have used one policy PLI, the no. Is - UP-98700-CS and it is already matured on 20/2/2017. I have submitted all original documents, passbook and policy bond in PLI office main post office Hardoi with prescribed performa on 21/2/2017. And it's been 3 months passed but I couldn't get payment yet.
And I have also requested to post superintendent Hardoi on 12/5/2017 regarding delaying of payment. But after all this I m not getting any satisfactory information regarding my issue.
Kindly look into my problem and try to sort out it, so that I can get my payment soon.
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    D
    dranandkumar
    from Ahmedabad, Gujarat
    May 17, 2017
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    Address: 382424

    Sir
    In the above mentioned policy i started to pay premium 603/= pm from january 2002 in ongc nagar surat post office-394518 but from october 2002 i started to pay premium annually rs. 7091 every year which was excess of real premium. It was sorted out only in december 27, 2013 when annual premium was taken only rs. 6934/= in digvijaynagar po. Ahmedabad-382424.
    I had complained for the refund of excess amount at the time of its maturity in february 2017 in pli, gpo, ahmedabad but so far not intimation received yet.
    Please do the needful.

    Dr. Anand kumar
    G-403, ishan silver,
    Near sona cross, new cg road chandkheda
    Ahmedabad-382424
    Mobile: [protected]
    Email: [protected]@gmail.com
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      M
      Monu G
      from Deoband, Uttar Pradesh
      May 12, 2017
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      Sir/madam,

      I, Monu Garg, pli (Ea) policy holder with policy no.-DL-134197-US, whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". What is this?, i can't understand it. I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid customer id/password".

      Please look into the matter and enable me to login without getting...
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        K
        Kanhaiya Rama Lal
        from Patna, Bihar
        May 12, 2017
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        Address: Burdwan, West Bengal, 713325
        Website: www.postallifeinsurance.gov.in/html/login.html

        Dear Sir / Madam:

        My above policy has matured on 31st March, 2017 and I have submitted Maturity Application form duly completed all respect along with necessary documents on 13th April, 2017 at Senior Superintend of Post Master, Head Post Office, Asansol, West Bengal, PIN-713301.

        But till date maturity payment has not been received.It is requested to make payment at the earlest.

        Thanking you.

        Regards.

        KANHAIYA LAL
        B 2, T.S.Flat, Riverside Road, Burnpur 713325
        M.No. [protected]
        I m having PLI policy no. APS-NM-48085A now i applied for transfer my details to bikaner rajasthan for further monthly payment till date i have not received pass book

        Delay in pli maturity payment. Policy no. Wb-158402-cs - Comment #2736644 - Image #0
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          S
          simran nagah
          from Pathankot, Punjab
          May 11, 2017
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          Non - receipt of pipol no aps-390873-l

          Address: Rupnagar, Punjab, 140101
          Website: www.postallifeinsurance.gov.in

          To
          The addl director general of
          Army postal service
          C/o 56 apo
          Subject:- non - receipt of plipol no aps-390873-l

          Sir,

          1. Kindly make a reference to my proposal no s 23461/23 ea/40 dated 18 oct 2003 as confirmed vide your latter dated 17 nov 2003 (Copy inclosed).
          2. I have retired from the army on 31 may 2016. The recovery of premium to the pli was made by pao (Or) sikh li...
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          R
          Ribhu Singh
          from Imphal, Manipur
          May 7, 2017
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          Address: Banka, Bihar, 813103
          Website: postallifeinsurance.gov.in

          My mother haas to claim a Rural Postal Life Insurance (RPLI) for the death of my brother my brother.

          It is required that she submits all the documents, which she did, still no response.

          The documents were to be approved by assistant divisional manager of PLI in Patna, but he demanded a (मूल संचिका) from manager CPC Banka, Bihar. The manager CPC never adhered to the requirements and instructions, apparently.

          I'm attaching my letter and the letter from assistant divisional manager.

          Kindly look into this matter.
          +2 photos
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            S
            shashank.kvs
            from Guna, Madhya Pradesh
            May 6, 2017
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            Resolved

            Not able to login using my credentials into PLI website customer login

            Address: 473111
            Website: pli.indiapost.gov.in/CustomerPortal/PSLogin.jsp

            Sir/madam,

            I, shashank tandon, pli (Ea) policy holder with policy no.[protected], whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". What is this?, i can't understand it. I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option,...
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            B
            Bisht Jagdish Chandra SKS
            from Ahmedabad, Gujarat
            May 5, 2017
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            Address: Valsad, Gujarat
            Website: Additional Dte Gen of PLI Cell

            I, No 14603420Y ( Now JC-767046F) Hav(Now Subedar Honorary Lieutenant) Bisht Jagdish opened a PLI Santosh (Endowment Assurance) on 21 Jul 2011, Policy No- APS[protected]L (Monthly premium amount RS 1150/-. I have retired from Army EME on 28 Feb 2017, after that I went to EME School, Vadodara Army Post Office, but they refused to pay PLI premium without premium book. I have sent speed post twice for issue of premium Book Nos EG[protected]IN dated 08 Mar 2017 & EG[protected]IN dated 06 April 2017. Till date neither book received nor any intimation received & without premium monthly book, it is not possible to pay the amount as two months already expired. Request send monthly premium Book as soon as possible at following address:-
            Subedar Honorary Lieutenant
            Bisht Jagdish
            Near TV Relay Kendra,
            Behind Janata Row House,
            Shivnagar, Vill-Nanakwada
            PO Distt-Valsad (Gujarat)
            Pin-396001
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              V
              veerrathore
              from Jamshedpur, Jharkhand
              May 4, 2017
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              Address: Jaipur, Rajasthan, 302012

              My name is sub. Bhagirath singh policy holder policy no. Aps 798759-l. My policy maturity date is 06 march 2017. I have deposite this policy station head quater 56 apo jaipur same date with my complet dacoments. I have no policy fund recived after 2 months

              O please kindly help me

              Email — [protected]@gmail.com
              Contcat no. — [protected]
              [protected]
              +1 photos
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                R
                rajrenu
                from Mohali, Punjab
                May 3, 2017
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                Address: New Delhi, Delhi, 908716
                Website: [email protected]

                As per terms maturity amt is due on jan 17. Policy no aps/nm/180675-a. I made a correspondence with u. But form sent by u was irrelevant as no fpo is available near air force stn bidar. I had approached near by post office they had given me a maturity form which i filled along with bank details and send it to addl dte gen aps (Pli cell) 908716 c/o 56 apo. But till date there is no reply.
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                  V
                  Vinay Kr. Sharma
                  from Churachandpur, Manipur
                  May 2, 2017
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                  Address: Dhanbad, Jharkhand

                  Dear sir,
                  I have a postal life insurance. Policy number is jh-139170-r in favour of vinay kumar sharma. I have deposited premium of april-2017 on 29.04.2017 by online through state bank debit card ending number 7370. Amount of rs. 4635/- debited my account but status of my payment history is pending. I received a message on 02.05.2017 from postal life insurance "dear customer, premium of your pli policy no. Jh-139170-r not received by 30.04.2017, please make payment of due premiums immediately". Please look into the matter.
                  Yours faithfully
                  Vinay kumar sharma, mobile no. [protected], email id - [protected]@gamil.com.
                  May 02, 2017
                  Updated by Vinay Kr. Sharma
                  Dear sir,
                  I have a postal life insurance. Policy number is JH-139170-R in favour of Vinay Kumar Sharma. I have deposited premium of April-2017 on 29.04.2017 by online through state bank debit card ending number 7370. Amount of Rs. 4635/- debited my account but status of my payment history is pending. I received a message on 02.05.2017 from postal life insurance " Dear customer, premium of your PLI Policy No. JH-139170-R not received by 30.04.2017, please make payment of due premiums immediately". please look into the matter.
                  Yours faithfully
                  Vinay Kumar Sharma, Mobile no. [protected], email Id - [protected]@gamil.com.
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                    S
                    sjabbar64
                    from Delhi, Delhi
                    Apr 29, 2017
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                    Address: New Delhi, Delhi, 110023

                    Sir, My name is Shaik Jabbar, my PLI Policy no is AP-AEA-177609-CC Maturity date is 30.3.2017. I have already submitted original bond and other documents well in adv on 23.2.2017 at central processing centre new delhi on 23.2.2017, but so far no communication has been received. Kindly do the needful action and oay the pebsl interest for dekay innaking payment. Contact no is [protected]. Thanjs.
                    I registered on online customer portal to manage my account and other usage...I got customer id through e mail after that I verified the link given in e mail ...than I log in into that account but it displays invalid customer id / password...I am facing this problem from last 1 month and no one give reply...so plz tell me what to do for login
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                      A
                      Aevisingh
                      from Hyderabad, Telangana
                      Apr 25, 2017
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                      Address: 500080
                      Website: PLI customer Portal

                      Sir/Madam,

                      I, abhishek kumar, PLI (EA) policy holder with Policy No.[protected], whenver try to login with my Login credentials like customer id and password in PLI customer portal, it always says -" invalid customer id/password". What is this?, I can't understand it. I am using correct credentials.Even after clicking the link for password verification which I receive in my email id post using the forget password option, I am unable to open login as again it says - "Invalid customer id/password".

                      Please look into the matter and enable me to login without getting such messages like -Invalid password/customer id, because I am in my full consciousness using my credentials to login.

                      Please resolve it as soon as possible.

                      With Regards

                      Abhishek kumar
                      I am also facing exactly the same problem.
                      Naveenkumar Gunasekaran's reply, Nov 18, 2020
                      Issue resolved for me (you should copy paste both id and password)- type and try login it should work. Same way it worked for me.
                      Same issue with me. Created new password many times for no use. Did not understand the above solution clearly. Any one knows the cause and resolution?
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                        T
                        Toraanu
                        Apr 24, 2017
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                        Address: Murshidabad, West Bengal, 742171

                        To,
                        The addl dte gen of aps
                        Pli cell
                        Pin: 908716
                        C/o - 56apo
                        To,
                        The ddm (Pli),
                        C/o - the cpmg,
                        Yogayog bhawan
                        West bengal circle
                        Kolkata-700012

                        Sub:- “ maturity value of postal life insurance (Pli) is not being given”

                        Respected sir,

                        I, ex 15664169, signalman, shiladitya sharma made a policy (Pli) no - (Aps-691751-l) on 16 march 2007. Premium received from p. A. O. (Army) from march 2007 to august 2013.

                        I transferred it to kandi head post office, pin - 742137 in west bengal circle. I deposited premium to kandi head post office from september 2013 to april 2017. Date of maturity of pli is 13 may 2017.

                        Kandi head post office is refusing to give maturity value. The payment will be given from aps circle. All paper and documents are attached herewith.

                        So you are requested to give the maturity value as soon as possible.

                        Thanking you.

                        Yours faithfully,
                        Address:- shiladitya sharma

                        Shiladitya sharma
                        Vill & po - purandarpur
                        Ps - kandi
                        Dist - murshidabad
                        West bengal
                        Pin-742171
                        Mob no - [protected]
                        E mail:- [protected]@gmail.com
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                          P
                          plimigrate
                          from Vengurla, Maharashtra
                          Apr 24, 2017
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                          Address: 411001

                          I have taken PLI policy in Port Blair on 10/07/2008 and subsequently I got transferred to PUNE. I am continuously paying premium till date. Due to recent developments took place in Postal Department, the GPO PUNE has stated that my policy has not been migrated and Due to non-migration of My PLI policy No.WB-163645-CC, I am facing difficulty in paying premium. Please, do the needful. Thanking you. Copy of PLI Policy, Premium payment receipt and front page of PLI pass book are attached for your perusal.
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                            K
                            kumarawadhesh
                            from Chennai, Tamil Nadu
                            Apr 14, 2017
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                            Address: Mathura, Uttar Pradesh, 281001

                            Dear Sir,

                            As i already submitted all my document that belong to my Policy no. and i got response that no amount debited from salary a/c but every month amount got debited from my salary a/c.the salary slip i already provided but still i didn't receive any response form your side.

                            As for rule i should receive maturity in dec 2017. but i didn't receive any amount into my a/c form your side. so i kindly requesting you to Please go through my policy and made correction immediately.

                            Regards,
                            Policy no :APS510615L
                            Army No: 15382911, HAV,
                            Name : S K SONI,
                            1 CSR (A)
                            C/O-56 APO
                            Proposal No : 633330
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                              C
                              Csmandvi
                              from Chirala, Andhra Pradesh
                              Apr 12, 2017
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                              Address: Hyderabad, Andhra Pradesh, 500015
                              Website: [email protected]

                              Sir,
                              My army postal life insirance policy number APS-432136-L for an amount of Rs 1 lakh was matured on 08 Feb 2017 and the origonal policy bond was submitted through TASA postal unit Secunderabad on 09 Feb 2017 for the payment purpose. Till date, the said matured amount has not yet been credited into my SBI, Trimulgherry sb a/c No [protected]. An early action in this regard is solicited please.
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                                M
                                mahipal singh taumar
                                from Allahabad, Uttar Pradesh
                                Apr 10, 2017
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                                Address: Palwal, Haryana, 121101
                                Website: pli

                                My name is mahipal singh taumar and policy no KT-569158-CC DATED[protected] ..I found no any status and optransection on my online id ..But I paid every month premium through my pay slip..My monthly premium is 830 ..Policy opened from Bangalore and I am from bsf ..And I want to transfer my account to home post office palwal haryana 121102 pls solve my prob
                                My Policy No is R-TN-HQ-EA-202857

                                Earlier it was being paid at my native .. From April 2011 am payingthe same at Bangalore Dr Shivram Karant Nagar post office 560077 through cheque.
                                But Yesterday I went to pay this year premium, , to my surprise they refused to take cheque and demanding cash...
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                                  K
                                  Kameshwar Raut
                                  from Diphu, Assam
                                  Mar 30, 2017
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                                  Address: Madhubani, Bihar, 847404

                                  Sir,
                                  I shri kameshwar raut took a rpl policy for my wife on 05-05-04. She suddenly expired on 08-04-14. I paid the premium till 2013. As a nominee i claim for the amount since july 2014. I submitted all the necessary papers. What ever department ask for paper like mukhiya, gram panchayat, sarpanch, witness written paper. I submitted all, but till date no any response from them. P lease advice me what to do.
                                  PLI policy No. MH 27877-CS
                                  Date of Maturity 11/02/2017
                                  Duly completed claim form submitted on 10/02/2017 at Pune City Post Office.
                                  Name - MRS. NANDA ARUN CHUDEKAR
                                  Address - C18, Shree Suvarna Apartment,
                                  Behind 'Utsav hall' Lokmanya colony,
                                  Paud Road, Pune 411038
                                  Contact No. [protected]
                                  Email id - [protected]@yahoo.co.in
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                                    M
                                    mampiilfs
                                    from Asansol, West Bengal
                                    Mar 30, 2017
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                                    Address: Nadia, West Bengal, 741222
                                    Website: www.pgportal.gov.in

                                    Sir,
                                    It is to draw your kind attention that due to the lost of My P.L.I. Policy Bond, Numbered - 177573-CS, I had applied for a duplicate bond attaching "Bond of Indemnity" and all photocopy of the needed documents on 02.05.2014 at the Nadia South Postal Division.
                                    In this scenario I do hereby humble request you to take necessary action and provide me the duplicate policy bond of the above said number, as early as possible.

                                    I am visit many time Kalyani Office but no response. Many time complain but no any action. Mr. Sanjit Biswas and Mr Asit Chatterjee not help of this matter.
                                    Visit Date : Kalyani Office (16th March 2015, 17th February, 2015, 14th )January 2015, )
                                    Visit Yogayog Bhaban, Kolkata[protected]
                                    Till now I am totally confused this matter, Please do the needful and oblige,

                                    Thanking you,
                                    Yours faithfully
                                    Surajit Roy
                                    Surajit Roy
                                    Policy No.- 177573-CS
                                    Utterghoshpara,
                                    P.O.+P.S.- Chakdaha
                                    Dist.- Nadia
                                    West Bengal
                                    Mobile : [protected]
                                    +1 photos
                                    Apr 08, 2017
                                    gupta vimal's response
                                    Sir m not able to register online for online payment .plz helpme in this matter and guide me how pay online for PLI.
                                    POLICY NO: R-DL-EA-6166
                                    MOBLIE NO: [protected]
                                    EMAIL ID :[protected]@YAHOO.COM
                                    ADHAR NO :[protected]
                                    My pli no = R-DL-EA-6166

                                    moble NO = [protected]

                                    EMAIL ID =[protected]@yahoo.com adhar NO=[protected]
                                    RZ 8 B GALI NO 23 SADH NAGAR PALAM COLONY

                                    NEW DELHI 110045


                                    ONLINE PAYMENT REGISTRATION
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