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Postal Life Insurance [PLI] Complaints & Reviews

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Updated: Apr 21, 2025
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Postal Life Insurance [PLI] reviews & complaints page 6

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A
Asesh Nayak
Mar 27, 2022
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Address: Post Office
Website: pli.indiapost.gov.in/CustomerPortal/generateCustomerIdFromLogin.action

I have provided all the information in the page but still unable to generate the Customer ID in the Postal Life Insurance login page. Please assist.
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    A
    Aakriti Kumari Class 5
    Mar 21, 2022
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    Regarding unlock of account

    Customer Id: 65653000 & policy No APS[protected]M

    Above policie online account has been Locked. I have received my mail address also but didn't received any password verification link. Please solve this problem and unlock my account......
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    A
    Aniket1987
    Mar 9, 2022
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    I paid premium of Rs2403, but no message received from the postal portal. But my money got debited. Payment status showing as pending.
    My Policy id is AP-568862-B. Shared image of successful payment screen also shared for your reference. I request you to please do the needful ASAP.
    +1 photos
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      D
      Dasunv
      Mar 8, 2022
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      I am not able to login with my custID and password, it says invalid username and password

      Mail id: [protected]@gmail.com
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        G
        G M Jeelani
        Mar 8, 2022
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        Address: Una

        Dear sir, I am unable to reset password for my PLI ID 33961513, I have tried several times but in vain and I presume there's a bug in software..please do the needful.. Regards
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          H
          harishgs gs
          Mar 5, 2022
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          Address: Vidhana Soudha, Bangalore
          Website: PLI

          1) Customer Id: 69559248 & Policy No:[protected]
          2) Customer Id: 69559202 & Policy No:[protected]

          Both these policies online account has been blocked. I have send my mail address also but didn't received any password verification link. Please solve this problem and unlock my account.
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            G
            gpdey
            from Hubli, Karnataka
            Mar 2, 2022
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            Address: 108 suncity heritage keshwapur hubli-23

            Dear Sir,
            I, Guru Prasad Dey have submitted an application for claim of PLI maturity amount to PLI Office Head post Office Hubli on 15.2.2022. my Policy No KT AEA 326720-R and mature on 08.2.2022.
            I have enclosed all Necessary documents as per Claim Form (annex-III). I was not issued with a Premium Receipt Book along with Policy documents, hence not submitted. Also My policy premium was recovered through salary for the last fifteen year i.e from the date of policy accepted. I have enclosed Premium paid certificate received from postal life insurance for the year 2021-22. But the dealer Sri Guraj G and Head poster is not accepting the certificate and honoring the paid certificate issued by your good office. It is requested to kindly look into the matter, and advise the concerned to accept the Premium paid certificate received from postal life insurance. to certify the application for maturity claim and payment to be done at the earliest.
            Thanking you, waiting for a favourable reply.
            with Regards .
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              C
              chinsuhas
              from Nanded-Waghala, Maharashtra
              Feb 26, 2022
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              Already post has poor service for payment options
              I want to pay my PLI premium
              Don't have application available or Url working no customer support contact for assistance working

              Really pathetic

              Please make available digital platform for payment gateway secure and safe
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                S
                Feb 24, 2022
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                Address: VILLAGE UNCHA TIKKER P.O BARAG

                I was paid my PLI premium rs 5878, money deduvted from my account but PLI Premium still pending
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                  A
                  Aakriti Kumari Class 5
                  Feb 16, 2022
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                  Address: Shivaji Chowk, Rinki Kumari W/O Ajay Kumar Shivaji Chowk Ramkrishna Nagar Kankarbagh Patna

                  Sir,
                  I am holder oa subject policy. My monthly premium continuesly wef commencements of policy to till date recovered through my salary which is shown in my salary slip but in policy shown monthly premium recovery upto year 2017 and policy shown lapsed. Kindly see the matter and solve issues

                  Thanking you

                  Vijay Prasad
                  Policy holder
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                    A
                    anita@vanshika07
                    from Ghugus, Maharashtra
                    Feb 16, 2022
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                    Address: JAMMU TAWI

                    Dear Sir,
                    The above mentioned policy has got matured and was submitted to the concerned Post office for claim, but till to date the concerned post office has failed to credit the payment to my account which has been recently opened for the said purpose.
                    The said office is lingering on with the issue as the PAN CARD and AADHAR card bears name instead of ANITA DHAR as ANITA DHAR KAR. THE POLICY IS IN THE NAME OF ANITA DHAR WHILE AS AADHAR CARD AND PAN CARD BEAR THE NAME ANITA DHAR KAR. The present position pertaining to Covid pandemic distracts me to move again to Jammu from Jaipur in order to pursue my case which has been kept pending with the remarks that the policy holders name does not match with the the PAN card / AADHAR card.
                    Sir, I hope your goodDojammu.[protected]@indiapost.gov.inself will look into the mater and direct the concerned post office to credit the maturity amount along-with interest to my recent post office saving account without any further delay. Sir I hope that I may not be compelled to move to consumer court for justice.
                    Regards
                    Anita Dhar
                    POLICY NO. JK-31309-CS
                    W/o A.S. Kar
                    Central Government Employee (C & AG).
                    [protected]
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      Ä
                      Äñil Dämõr
                      Feb 9, 2022
                      Mar 2, 2023
                      This thread was updated on Mar 2, 2023
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                      Resolved

                      Online premium pending status

                      Hello I have made a transaction to pay premium of PLI policy no. 74572502 my transaction is successful but in history their are still showing transaction pending please resolve my problem asap or refund my amount...
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                      S
                      sau01
                      Feb 3, 2022
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                      Myself SHRAVAN KUMAR PANDEY, today i just paid my monthly subscription for February 2022 month through SBI net banking of PLI no[protected].
                      But money is deducted from my bank but not credited in to my PLI.
                      Please help me .
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                        7
                        7002589442
                        from Guwahati, Assam
                        Feb 2, 2022
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                        My policy number is[protected] and my customer ID is 70447291. Today i paid two installments w.e.f. 01.01.22 to 28.02.22 via online. Money is deducted but the payment receipt is not generated. Kindly do the needful. I have enclosed the screenshot of my payment showing the transaction ID.

                        Regards
                        Jitul Kalita
                        +1 photos
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                          V
                          venugopal jaligama
                          Jan 29, 2022
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                          Address: 2 -2, Renjarla

                          I am J.Venugopal, my PLI POLICY NO.AP-576422-CS, I ave paid premium ₹3655 through sbi internet banking receipt no.IGAMXGSNK1 Dated 29/1/2022 6.55am. Due to internet problem receipt not generated. Pl solve my problem immediately.

                          Yous faithfully
                          J.Venugopal
                          [protected]
                          [protected]@gmail.com
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                            L
                            Lakshman590
                            from Arwal, Bihar
                            Jan 26, 2022
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                            Sir, myself Kumar Lakshman Lal from Arwal Bihar. I had opened the PLI policy in Nov 2008 at air force stn sirsa through APS. Till now, I have not received any pli policy bond and monthly premium is being deducted from my pay slip.
                            So, it is requested to send my documents on following address .
                            My address-
                            Kumar Lakshman Lal
                            S/O Vishnupad Lal
                            Vill+Post- Bambhai
                            Dist-Arwal (Bihar)
                            Pin- 804428
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                              P
                              Prasanwjeet
                              Jan 24, 2022
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                              I am a soldier and serving in Indian Army and recently purchased a PLI of Rs. 2000000.00 (twenty lakh) and its maturity dt is 21 Jan 2047. I have already paid first premium as cash. Post Office staff refused to recover EMI from my Salary.

                              I wish recover EMI direct from my salary through PAO (OR) PCTC so that reduce my extra burden for payment of premium in time.

                              Regards,
                              PRASANWJEET KUMAR
                              [protected]@gmail.com
                              [protected]
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                K
                                Kar5220
                                from Tiruvannamalai, Tamil Nadu
                                Jan 19, 2022
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                                Address: Vellore

                                I had paid renewal premium for my below mentioned PLI policies on 30.12.2021 thru Credit Card. Premium amount was debited from my account but the same was not credited into my PLI policies.

                                Policy No
                                1.[protected]
                                2.[protected]

                                Hence I kindly request your good self to do the needful to credit the amount in PLI policy at the earliest.

                                Order no - OR[protected]
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                I had paid renewal premium for my below mentioned PLI policies on 19.08.2022 thru Debit Card. Premium amount was debited from my account but the same was not credited into my PLI policies.

                                Policy No
                                1. MH-437288-CS

                                Hence I kindly request your good self to do the needful to credit the amount in PLI policy.

                                Premium Not Updated but amount deducted - Comment #4038754 - Image #0
                                Premium Not Updated but amount deducted - Comment #4038754 - Image #1
                                Pls do needful
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                                  M
                                  Jan 17, 2022
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                                  Hi sir this is manmohan Singh s/o khinw singh from Dabri, Nagaur(Rajasthan), i had opened my PLI in oct 06 in 405 AIR FORCE STATION BELGAUM.till now i have not received any receipt and/or policy bond.A monthly premium of INR 415 is deducted from my salary.so it is requestd to send my documents as soon as possible .
                                  My trainee no.8617248
                                  My service no. 921706

                                  My present adress

                                  manmohan Singh s/o khinw singh
                                  Vpo - Dabri
                                  Via - Jaswantgarh
                                  Distt -Nagaur
                                  Rajasthan - 341304
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                  Hence I kindly request your good self to do the needful to provide my PLI policy bond at the earliest.
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                                    A
                                    amsamg
                                    Jan 12, 2022
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                                    I am not able to create customer Id for my PLI. While taking policy I have provided my mail and mobile number. I am getting mails and as well but while generating customerId it’s not allowing me.

                                    I need receipt of my payment to submit proofs.

                                    Please tell me help me to create customer Id or give me the alternative to download receipt. I have receipt number.
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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