Postal Life Insurance [PLI] Complaints & Reviews

Sir/madam,

I, NeelaveniDevi S, pli (Ea) policy holder with customer id 75855816 whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". What is this?, i can't understand it. I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid customer id/password".

Please look into the matter and enable me to login without getting such messages like - invalid password/customer id, because i am in my full consciousness using my credentials to login.

Please resolve it as soon as possible
Thanks and regards
NeelaveniDevi S

PLI OFFICE PERIYAKULAM POST OFFICE THENI DIST TAMILNADU, I am working as a Teacher in Govt Hr Sec School LAKSHMIPURAM, previously worked in Govt Hr Sec School Kottur, Theni district, MY PL INSURANCE POLICY NO1. TN536686, CS Maturity March 2022, 2.TN620513CS Maturity Nov 2021, For both policies I submitted the same documents, For second policy settled the amount 10days back, but for first policy the Accountant asking me to handover treasury documents for verification, its not possible to me, it made me much stress and pain with Frustration, With out submit the Treasury documents l think he may not disburse the Maturity amount, hence I request you to do the needful to settle the payment as early as possible, my mobile [protected]

I had made 3 Postal Life Insurance (Santosh) policies. One in November 2013 and other 2 in December 2013. I've not been provided with the bond for any of the policies. The policy of November 2013 matured and when I wanted to encash it, I was asked to get the bond. I didn't have because it was not given. Then I had to run from pillar to post to procure indemnity bond and the irritating witnesses and sureties along with the Aadhar card Xerox of the witness and surety. It's the mistake of the agent and I had to bear the brunt. If I had known I would have definitely asked for the bond. But the agent should have been more responsible. He got his commission money and so he just ran away
Is there any way we can make the bond now.

Sir i am policyholders of RPLI of lakhipur post office under dhubri post office(assa

I submitted all ducumnets including policy certificate at dhbu
ri office in 01/04/2022.but still now I have not receive d my maturity amount.

I No 5252429H Nk Binod Gurung of 4/3 Gorkha Rifles.My policy no is APS[protected]L. My problem is that I misplace my bond and also stopped deducting monthly premium after that I go to check my policy detail in GPO, Lucknow. It shown my policy is in other person name.So, I Requested to u please solve my Problem as soon as possible and I also attached my last premium deducting payslip.

I deposited Online premiums on PLI portal for four PLI policies on 26/3/2022 and the payment was "Success" it displayed status code no.1 in the payment history option of online portal of PLI. But the receipt of payment has still not be generated after 2 days of online payment being done successfuly. kindly issue the receipts as soon as possible thanks. I am hereby enclosing images of all four PLI policies for premiums deposited w.e.f.December 2021 to March2022 (04 months).. Please issue the receipts all the four PLI policies of above period on PLI portal thanks

I kindly request you to be concerned about my issues regarding the
PLI Insurance of My mother Mrs. R. Gomathy (Late), who deceased on 30-
12-2020, I submitted the death certificate of my mother. After she deceased,
I have come to know about her PLI Policy, I’ve requested to review the policy on19/01/2022 and submitted the file to be processed further on. My mother joined the work at BSNL after my father Mr. R. Ramachandran (Late)
deceased on[protected] and she signed the policy with the knowledge of the
PLI agent as a procedure by giving my father’s name as Nominee of this
insurance. since I, R. Jayamathy was a minor and PLI agent didn't mention
me as a nominee and I am the only legal heir of Mrs. R, Gomathy. (Late) and
Mr. R. Ramachandran. (Late)
I believe that PLI is aware of accepting the deceased Mr. R. Ramachandran
(Late- Dead certificate is attached) who deceased before the insurant Mrs.
R. Gomathy, as a nominee of my mother Mrs. R Gomathy’s PLI policy
without analyzing it properly. so kindly I would like to request you to move
my mother's PLI insurance Policy further. Since I have produced required
documents like original policy bond, legal heir certificate, death certificates,
burial ground Reports of Insurant and nominee, affidavit of Notary public,
witnesses Id proofs, my requesting letter, Id proof of mine and my mother.
I don’t have the condition and ability to get the succession certificate from
the court for the insurance policy. I have tried to do and I have spent a lot to
do for documentation of this case to be started at court and I failed to do it
due to my miserable situation. I need to solve my mother's debts and I have
some health issues; I am helpless in this situation to do to produce the
succession certificate. I am in debt of 2 lakhs and I don’t have enough
condition to do so further, since I was requested for waving succession
certificate, I don’t know what to do, it is making me stressed every day.
Please help me to solve this problem once and for all as soon as possible to
help me in this terrible situation. Kindly do the needful to get the this PLI
Insurance of my mother’s saving to me, R. Jayamathy as her only legal heir
to be benefited without any further debts or succession certificate. since it is
proven my father is deceased before my mother, there is no value in
Nominating my father, who was deceased before my mother. As per the legal heir, I am their only daughter as an heir.

For 5 month, GPO postal employees and RO Postal employees who work on it it is wasting the time, taking long to process my file and Now without any respect there are simply saying you need to get the succession letter. I want to know why they are forcing me to get the succession letter since i explained mywalf and my condition above. Even though they are forcing me to get the succession letter.

I have provided all the information in the page but still unable to generate the Customer ID in the Postal Life Insurance login page. Please assist.

Customer Id: 65653000 & policy No APS[protected]M

Above policie online account has been Locked. I have received my mail address also but didn't received any password verification link. Please solve this problem and unlock my account...

I paid premium of Rs2403, but no message received from the postal portal. But my money got debited. Payment status showing as pending.
My Policy id is AP-568862-B. Shared image of successful payment screen also shared for your reference. I request you to please do the needful ASAP.

I am not able to login with my custID and password, it says invalid username and password

Mail id: [protected]@gmail.com

Dear sir, I am unable to reset password for my PLI ID 33961513, I have tried several times but in vain and I presume there's a bug in software..please do the needful.. Regards

1) Customer Id: 69559248 & Policy No:[protected]
2) Customer Id: 69559202 & Policy No:[protected]

Both these policies online account has been blocked. I have send my mail address also but didn't received any password verification link. Please solve this problem and unlock my account.

Dear Sir,
I, Guru Prasad Dey have submitted an application for claim of PLI maturity amount to PLI Office Head post Office Hubli on 15.2.2022. my Policy No KT AEA 326720-R and mature on 08.2.2022.
I have enclosed all Necessary documents as per Claim Form (annex-III). I was not issued with a Premium Receipt Book along with Policy documents, hence not submitted. Also My policy premium was recovered through salary for the last fifteen year i.e from the date of policy accepted. I have enclosed Premium paid certificate received from postal life insurance for the year 2021-22. But the dealer Sri Guraj G and Head poster is not accepting the certificate and honoring the paid certificate issued by your good office. It is requested to kindly look into the matter, and advise the concerned to accept the Premium paid certificate received from postal life insurance. to certify the application for maturity claim and payment to be done at the earliest.
Thanking you, waiting for a favourable reply.
with Regards .

Already post has poor service for payment options
I want to pay my PLI premium
Don't have application available or Url working no customer support contact for assistance working

Really pathetic

Please make available digital platform for payment gateway secure and safe

I was paid my PLI premium rs 5878, money deduvted from my account but PLI Premium still pending

Sir,
I am holder oa subject policy. My monthly premium continuesly wef commencements of policy to till date recovered through my salary which is shown in my salary slip but in policy shown monthly premium recovery upto year 2017 and policy shown lapsed. Kindly see the matter and solve issues

Thanking you

Vijay Prasad
Policy holder

Dear Sir,
The above mentioned policy has got matured and was submitted to the concerned Post office for claim, but till to date the concerned post office has failed to credit the payment to my account which has been recently opened for the said purpose.
The said office is lingering on with the issue as the PAN CARD and AADHAR card bears name instead of ANITA DHAR as ANITA DHAR KAR. THE POLICY IS IN THE NAME OF ANITA DHAR WHILE AS AADHAR CARD AND PAN CARD BEAR THE NAME ANITA DHAR KAR. The present position pertaining to Covid pandemic distracts me to move again to Jammu from Jaipur in order to pursue my case which has been kept pending with the remarks that the policy holders name does not match with the the PAN card / AADHAR card.
Sir, I hope your goodDojammu.[protected]@indiapost.gov.inself will look into the mater and direct the concerned post office to credit the maturity amount along-with interest to my recent post office saving account without any further delay. Sir I hope that I may not be compelled to move to consumer court for justice.
Regards
Anita Dhar
POLICY NO. JK-31309-CS
W/o A.S. Kar
Central Government Employee (C & AG).
[protected]

Myself SHRAVAN KUMAR PANDEY, today i just paid my monthly subscription for February 2022 month through SBI net banking of PLI no[protected].
But money is deducted from my bank but not credited in to my PLI.
Please help me .

My policy number is[protected] and my customer ID is 70447291. Today i paid two installments w.e.f. 01.01.22 to 28.02.22 via online. Money is deducted but the payment receipt is not generated. Kindly do the needful. I have enclosed the screenshot of my payment showing the transaction ID.

Regards
Jitul Kalita