Postal Life Insurance [PLI]
Postal Life Insurance
Customer satisfaction rating: 29%
Submit a Complaint
1093
COMPLAINTS
ADVERTISEMENT

Postal Life Insurance [PLI] Customer Care

Address
Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor
New Delhi
New Delhi District
Delhi
India - 110 021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1096
down
338

Phone:
Phone:
up
673
down
268

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
29%
Complaints
1093
Pending
0
Resolved
312
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Postal Life Insurance [PLI] Complaints & Reviews

Sort by:
Report
Copy

Sir my PLI account number RM[protected]IN matured on 31 march 2021. But after making several formality and produced all documents till today as on 20 may 2021 I have not received my maturity amount. I have made complaint on line prier but post office officer have gone for slept and amount not received please do the help,
May 20, 2021

Complaint Status

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    Sir I have paid my two months premium but amount not updated or reflected in the app.
    May 18, 2021

    Complaint Status

    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Sir, On 15/05/2021, I made online payment of Rs 5921 towards premium of my PLI policy158830-B through Online PLI app and sbi...
      Helpful
      Share
      Report
      Copy

      Sir, I am Kranti Pachpande and my PLI Policy No.[protected] & I made the online payment for my PLI policy premium, for the period from 01 may 2021 to 31 may 2021 through Bank of maharashtra Debit Card on 12-may-2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment. and also I got the following message
      The specified request cannot be processed.
      ID= 17960464e81-36a4451e

      Kindly resolve the issue as soon as possible. either change payment status or return my money on my bank account

      Screenshot of the Payment status Pending has been attached for your reference

      Thank you
      May 12, 2021

      Complaint Status

      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Sir

        I am T THANNGOULEN HAOKIP a PLI policy holder bearing policy no[protected] had paid my premium for...
        Helpful
        Share
        Report
        Copy

        [Resolved]

        Hi, I have paid this month PLI premium amount on 04MAY2021 through netbanking option, Amount got deducted from my bank account, but Premium status is showing as "Pending". I was thinking, it will be updated in few days, but its been 6 days now, its showing same "Pending" status only..., Money also not return to my bank account...

        Money should return to my account else Premium status should show as "Success". kindly help here.
        May 21, 2021
        Complaint marked as Resolved 
        As i didn't get any help here, i followed up with PLI team in different medium and resolved this issue.
        May 10, 2021

        Complaint Status

        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
        Hi,

        Kindly anyone, letting me know, that, how can i take it forward???

        its been 14days over now, Amount also not credited back to my bank account and not showing as status as success in my PLI also,
        I didn't get any help from here. And i followed up with PLI team in a different way and resolved this issue.
        lakshmantula's reply, Jun 5, 2021
        Hi,

        Can you let me know what the other way you followed to get this resolved?
        Coz I too have the same issue.

        Thanks.
        ADVERTISEMENT
        3 Comments
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          I am Satyabrata Sahoo a PLI policy holder bearing Policy no[protected] had paid my premium for the month of April and...
          Helpful +1
          Share
          Report
          Copy

          I have already paid 7278 rupees as my pli premium .my account is deducted. But payment status is pending.my policy number is[protected]
          May 09, 2021

          Complaint Status

          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            I paid my PLI premium through SBI debit card, but after two days it is showing pending. What shall I do now?...
            Helpful
            Share
            Report
            Copy

            Sir my bank account debited for rs. 1810/- towards monthly premium payment. But it is not credited to pli policy number TN-475613-CC. Please credited it. Thank you Sir
            May 08, 2021

            Complaint Status

            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              My policy no is[protected] and customer id is 70298466, i paid pli premium online via SBI net banking for the month of...
              Helpful
              Share
              My policy no is[protected] and customer id is 64851776, i paid pli premium online via SBI net banking for the month of...
              Helpful
              Share
              Report
              Copy

              As i have been paying pli premium online since one year and having my credentials but now im unable to login
              Unable to login with customer id and password
              May 10, 2021

              Complaint Status

              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Report
                Copy

                I am SOURAV BISWAS, I have made a payment of premium of Rs. 2403 towards my postal life insurance bearing policy number[protected] via icici credit card... The amount was deducted from my side but then transaction failed and it came page cannot be displayed... After that I made the payment fresh again but that was successful... My first payment failed but amount was deducted..

                Kindly help me in refunding that payment.

                Regards
                SOURAV BISWAS
                May 07, 2021

                Complaint Status

                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  D ASHOKKUMAR PC 870
                  H-No 414
                  Amakathadu (village) &(Post)
                  Krishnagiri (mandal)
                  Kurnool (dist) pincode -518216
                  Policy number AP-622151-CS
                  PLI premium pending status 99
                  PLI premium pending status 99
                  PLI premium pending status 99
                  May 07, 2021

                  Complaint Status

                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    Report
                    Copy

                    My name is Surendra Shivaji Bembade. I have done the online payment for the policy no MH-398001-CS for 3 months at 6 may 2021. The amount is deducted from my bank account. But in the application, status is not updated. Kindly help me with that
                    May 06, 2021

                    Complaint Status

                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Good afternoon sir/madam I paid my pli premium amountRs2633/-on01may2021 through Google pay the amount debited from account...
                      Helpful
                      Share
                      Report
                      Copy

                      What is the meaning of Status Id 99 for pli premium payment. When I make a payment it is appearing as above and NA for reference Id. Please clarify
                      May 06, 2021

                      Complaint Status

                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                      Add a comment
                      Helpful
                      Share

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        Report
                        Copy

                        Sir i have paid my pli monthly installment for the april months on[protected] for which payment debit from my account through upi phone pay but payment in my pli account not successful till now, and credit in my account back till now
                        my police details is
                        policy no. DL-138796-CC
                        mobile no [protected]
                        [protected]
                        plese help
                        May 05, 2021

                        Complaint Status

                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                        Kindly share your complaint in attached format to nodal office at e-mail id: [protected]@indiapost.gov.in & [protected]@indiapost.gov.in

                        1 Comment
                        Helpful
                        Share

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          ADVERTISEMENT