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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
Complaints 1221
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319
Unresolved
902
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Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 7

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E
[email protected]
Jan 8, 2022
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Hi Sir/Madam,

I am trying to make online payment for my PLI policy, however when I opened my online account it shows "no policy found" under "My Policies" tab.
I am extremely shocked to see this, it will cause delay in premium payment of the policy.

Request you to please take immediate action on this to fix the issue.
Please reach out to me to get details on policy.

I also see that many other customers have complained about the same, so please take extra care of these kind of issues, it will cause reputation damage to PLI Policy and the related organization in public's eyes.

Regards,
Irfan
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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    T
    Tejas Babar
    Jan 6, 2022
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    Address: flat no.-09 Triveni apartment near jagtap hospital anandnage

    I am open these insurance in 29 September 2004 and these policy maturity date is 30 October 2021 . And I am theroial premium amount paid in time to time . And I am apply for maturity benefit still there are not come in my account. These policy open me kharsundi branch and I am asked him he say they are not come centre please check and co-operate me.
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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      D
      Devika12
      from New Delhi, Delhi
      Dec 27, 2021
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      Hello, my postal life insurance policy was due from 1st March'2021 . Due to some problems I wasn't able to make the payment at that time, however I made the payment on 1st May'2021, it has been almost 8 months but still the payment status is in pending state and my policy has been lapsed. Please look into it and confirm the payment, otherwise kindly refund the amount so I can pay the premium again.

      Name : Devika Singh
      PLI Policy number :[protected]
      +2 photos
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        S
        Shaunak.92chay
        from Coimbatore, Tamil Nadu
        Dec 9, 2021
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        Hello,
        After generating customer id with my policy details I have tried several times to login. However every time I am being told that there is an error in the credentials. But i have verified multiple times and still i am having the issue. I even reset my password but still the same error is generated.

        My cust ID : 74322492

        Could you please check on it ?
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          V
          Varsha1993
          from Pune, Maharashtra
          Nov 30, 2021
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          Policy status showing as inactive

          Dear Sir, This has with reference to Postal Life Insurance Policy (Policy No.[protected] Under this policy, the premium payment has been made till month of June 2021 . Further, policy also shows inactive (whithout any reason) but actually it is active with the premium paid till June-2021. In view of above, it is requested to look for this matter and do needful. Regards, Varsha Dhage...
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          N
          Naresh Phule
          Nov 29, 2021
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          Address: Udgir, latur

          PLI payment deducted amount to my account but status of pli is failed and this payment how to refund or success
          +1 photos
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            K
            Kartik Narvekar
            Nov 28, 2021
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            Amount has been credited from bhim but postal life insurance is not showing any status. Kindly resolve. Transaction id is[protected].
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              V
              Vamsi Srivatsa
              Oct 22, 2021
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              Trying to log in into PLI website with correct Customer ID and password, system throws an error Invalid Customer ID/Password.
              Tried re setting my password even then the issue is same
              Iam pretty much sure I have entered correct credentials to my knowledge.
              This is bit annoying as a beloved customer
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                N
                Neeraj1983
                from Jhansi, Uttar Pradesh
                Oct 22, 2021
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                Address: Jhansi

                My premium is deducted in my credit card number account but premium is not show in post office insurance portal माय पॉलिसी नंबर[protected] amount 3860 mohini gupta
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                  S
                  S Mahar
                  from Suratgarh, Rajasthan
                  Oct 19, 2021
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                  Address: J&k

                  I have paid premium of rs 4243 for my PLI policy but yet not received any payment confirmation from india Post also not received any payment receipt for the same
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                    A
                    Amritha Gouri
                    Oct 17, 2021
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                    I have a registered ID and password for PLI. but when i log in it shows invalid id/password. I tried changing the password twice and it was successful. but still the login shows invalid. Pls resolve this.
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      P
                      Parasappa L
                      Oct 16, 2021
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                      Address: Parasappa L.173bsf. Ramgarh. Jaisalmer. Rajesthan

                      Sir i am Parasappa. L. Bsf. This my policy /Prposal no.1009613/768. My noon policy bond. Monthaly amount 1270. Total. Amount 200000.
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                        S
                        Sriputh
                        Oct 14, 2021
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                        There is lots of bugs in PLI website.when you try to login even after entering correct login credentials website won't login you have to try multiple times if somehow you able to login and try to make payment website says ther is no policy to make payment then you have to refresh the page several times finally i[censored] find your policy and try to make payment both payment gateways (SBI and payU) won't work properly. Every time they decline your payment. Infosys have designed such cheap website for India post. This is one of the worst website i have ever seen. This is a substandard work by Infosys. India post atleast should allow user to make payment using wallet apps just like LIC
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                          Hima Dasan
                          Oct 10, 2021
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                          After getting customer id and link to activate password email I missed to activate the same with 72 hours. It's showing registration incomplete and not able to register again what to do for this
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                            S
                            SANKET DEVANAND JAGTAP
                            from Mumbai, Maharashtra
                            Oct 7, 2021
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                            Payment done through PAYTM and rs1273 amount gets deducted from bank but payment not received in plic insurance
                            attached screenshot please check and do needful or refund transfer amount back
                            +3 photos
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                              S
                              Sukh Sukh
                              Oct 6, 2021
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                              Please i surrender my policy last two month but my amount is not recived..
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                                S
                                SATHYAMURTHY T V
                                Oct 5, 2021
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                                Address: Gudipalli (P) mulbagal (T) Kolar (Di) karnataka pin-563131

                                Iam Shireesha daughter of Shylaja L
                                My mother is dead due to health issue iam applied for postal life insurance claim but still not received the amount already 2 months over 😢 please take a action to settle my amount as possible soon.
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                  M
                                  Madhu1202
                                  from Yadgir, Karnataka
                                  Sep 26, 2021
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                                  Address: Associate state bank of india, opposite district court, Yadgir, Karnataka 585202

                                  Dear sir,
                                  Policy holder name: TELUGU MADHU KRISHNA
                                  Policy number :[protected]
                                  Policy amount: 2370/-
                                  Payment date: 26/09/2021
                                  Payment Reference number : IGAMBOXLF5
                                  Payment mode: SBI INB

                                  Please update policy for this month
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                                    S
                                    S. p
                                    from Kharagpur Railway Settlement, West Bengal
                                    Sep 23, 2021
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                                    My Postal Insurance Policy No: WB- 228982-R.
                                    Maturity date is 06.09.2021.

                                    I have surrendered my Policy after maturity at Kharagpur Technology Post Office on 01.09.2021 for Settlement Claim. They asked me to wait for 15 days but it has been 23 days already and still I have not received my maturity amount. Since I need this money urgently for my medical expenses I am upset about the service of our postal department. Please do the needful immediately.

                                    Thank you!
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                                      M
                                      Mohan Samant
                                      Sep 14, 2021
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                                      Address: Damagara, Khali mahuwat, Khatima

                                      Sir my pli no APS-608308-L is sareendar 04 setmber 2021 in nenital HO but payment delay I arjent money required in illness treatment in Delhi kinly help me. Thanks
                                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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