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Postal Life Insurance [PLI] Complaints & Reviews

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Updated: Apr 21, 2025
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Postal Life Insurance [PLI] reviews & complaints page 8

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M
Mohan Samant
Sep 14, 2021
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Address: Damagara, Khali mahuwat, Khatima

Sir my pli no APS-608308-L is sareendar 04 setmber 2021 in nenital HO but payment delay I arjent money required in illness treatment in Delhi kinly help me. Thanks
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    O
    Omroy73
    from New delhi, Delhi
    Sep 9, 2021
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    I had paid premium from 1/04/2021 to 31/05/2021. The amount debited from bank account but not reflected in the premium policy.
    My policy no. :[protected]
    Please take necessary action as early as possible.
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      K
      krantip
      Sep 7, 2021
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      Sir, I am Kranti Pachpande and my PLI Policy No.[protected] & I made the online payment for my PLI policy premium, for the period from 01 Sep 2021 to 30 Sep 2021 through JPCB Debit Card on 07-Sep-2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment.

      Kindly resolve the issue as soon as possible. either change payment status or return my money on my bank account

      Screenshot of the Payment status Pending has been attached for your reference

      Thank you
      +1 photos
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        K
        krantip
        Sep 7, 2021
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        Sir, I am Kranti Pachpande and my PLI Policy No.[protected] & I made the online payment for my PLI policy premium, for the period from 01 Sep 2021 to 30 Sep 2021 through JPCB Debit Card on 07-Sep-2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment.

        Kindly resolve the issue as soon as possible. either change payment status or return my money on my bank account

        Screenshot of the Payment status Pending has been attached for your reference

        Thank you
        +1 photos
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          A
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          There is Captcha error shown every time, while generating Customer ID for PLI NO. (APS[protected]A)
          +1 photos
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            D
            Debashis7896
            Sep 6, 2021
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            Address: O.C.C.COLONY, BARINIPUT

            Online premium payment done for Rs845 on 4th September for Policy no[protected]. Amount deducted from my account, but status showing FAILURE. Kindly resolve.
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              D
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              Address: Dharamveer singh , 6646 Maintenance Flight, C/O 56APO

              Respected sir/mam,
              I have purchased a policy of postal life insurance (APS-590300-L) . I am paying the subscription continually since it's purchase date but I didn't get any bond of a/m policy. I have written letters for it several times but no satisfactory replies I got. I request you to please issue me the bond for the same.
              (I am attaching the Policy subscription proofs as my salary slip. )
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                S
                sau01
                Aug 31, 2021
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                Dear sir
                With reference to the policy number[protected]
                I would like to inform you that today, i made payment of monthly subscription for sept. month, which was rs 14673.
                But, when i look my pli profile i found that in payment column, there is still showing payment of 01/09/2021 to 30/09/2021is due.
                I contacted with sbi customer care, they informed me that payment was succesful.
                Please look into this matter and do the needful.

                With regards
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                  S
                  SAMPURNA SING MURA
                  Aug 30, 2021
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                  Address: Purulia

                  My policy number[protected].name Sampurna sing Mura.showing online premium payment failure.please rectify as soon as possible and refund my money back.Transaction id[protected].transaction amount 3083.date of transaction 30/08/2021.
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                    S
                    SAMPURNA SING MURA
                    Aug 30, 2021
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                    Address: Purulia

                    My policy no[protected] and Customer id 73902222.I paid pli premium online via payu payment for the month of August 2021 on 30/08/2021.but still in payment history chart, it is showing failure and money deducted from my bank account.kindly resolve this issue asap.if it is not getting paid then please let me know when I get my money back in my account. Amount of transaction 3038.transaction id[protected].Date of transaction 30/08//2021.mob [protected].
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                      J
                      Jayakumar Anand
                      Aug 28, 2021
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                      Address: Mettupalayam

                      My Postal Insurance Policy No: R - TN - CB - EA - 126560 Maturity date is 28.07.2021. I have surrendered my Policy at Mettupalayam Head Post Office on 05.08.2021 for Settlement Claim. They asked me to wait for 15 days and it has been 25 days passed and still I have not received my maturity amount. Since I need this money urgently for my medical expenses I am upset about the service of our postal department. Pls do the needful immediately.
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                        R
                        ravibabani
                        Aug 26, 2021
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                        I have 02 following PLI policies and I pay premium for both through online customer PLI login portal regularly...
                        Today, I paid online both premium (i.e. Rs.2224 and Rs.1043) vide username No. 23314283 and 23792849 respectively...
                        But the premium of Rs.1043 is showing as pending ...
                        kindly look in to the matter and do need full please..
                        My name is Ravi Goverdhan Babani and i am a central govt. employee...
                        every month i faced all these problem and one of the above policy premium out of two is going out of somewhere during payment portal ..
                        The payment has deducted from my own and the portal after login in pli is shown as pending vide no. 99
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                          uday1971
                          Aug 25, 2021
                          Sep 17, 2023
                          This thread was updated on Sep 17, 2023
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                          About account locked message

                          Sir I am customer holder of PLI. My account id is 7325466. when I try to login, a message appears "your account has been locked. click on forget password". I HV tried so many times to reset password but same message appears everytime. pl resolve my problem.

                          Uday Thete...
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                          M
                          ManieshM
                          Aug 24, 2021
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                          Address: No-5,Neethi ammal Nager,New bus stand,Tirupur,Tamilnadu, No 5

                          Amount deducted from my salary account in every month ..But it is not updated from 2015 to till date.. in policy. And in another one ..it is not updated from 2019 to till date ..
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                          What is the further step i can do...i need to claim pli amount
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                            Y
                            Yogeshkolhe
                            Aug 24, 2021
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                            Address: D5 Room no 003 Vindhyavasini krupa society, Near twinkle apartment Gaodevi nagar, Shankar pawashe road kalyan East

                            My policy no. Is MH593742CC. My mobile no. [protected] and mail ID is [protected]@gmail.com. I am trying from a long time to generate customer id, but system shows error as your mobile no. or email id is incorrect. And for that error I visit my post office 4 to 5 times, but they told me this is technical problem, can't help you. They are not giving me proper guidance and behaviour arrogantly. This is shameless for me to pay PLI by cash in such a digital world.
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                              imranzahid3
                              Aug 17, 2021
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                              While doing online payment of premium of PLI amount Rs 2428 deducted from bank but I did not get acknowledgement e mail, further details are as follows:-
                              Policy no. UP-292631-T
                              Name. Imran Zahid
                              Premium for April 2022
                              Amount. Rs 2428
                              Transaction done on 17 Aug from my own SBI bank account which has last digits as 9045
                              sms acknowledgement of deduction is:-

                              "Dear Customer, Thx for INB txn of Rs.2428 frm A/c X9045 to Department. Ref IGALUCPNN4 on 17Aug21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI"
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                M
                                Mujer
                                Aug 11, 2021
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                                I made a payment of rs.102953.66 towards my loan repayment of PLI no. NE-29461-P on 11/08/2021. However the amount was not credited to my PLI account though the amount was already debited from my SBI account..Please help
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                                  C
                                  Chiin
                                  Aug 11, 2021
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                                  I made a payment of rs.102953.66 towards my loan repayment of PLI no. NE-29461-P on 11/08/2021. However the amount was not credited to my PLI account though the amount was already debited from my SBI account..Please help
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                                    C
                                    Chiin
                                    Aug 11, 2021
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                                    Resolved

                                    Premium of rs.2970/- paid, but not credited
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Complaint resolved.refund received on 12/08/2021
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                    My policy number APS 517533 L
                                    Amount not credit in my account
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                                      Sheelacosta
                                      Aug 11, 2021
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                                      When the option for SBI net banking is clicked
                                      the SBI login does not open, says error, site not reachable
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