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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
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319
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So far, so good. Postal Life Insurance [PLI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Postal Life Insurance [PLI] will keep up the work and continue to help more customers with their concerns even better 🤝
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Postal Life Insurance [PLI]

Postal Life Insurance [PLI] reviews & complaints page 8

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V
venugopal jaligama
Jan 29, 2022
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Address: 2 -2, Renjarla

I am J.Venugopal, my PLI POLICY NO.AP-576422-CS, I ave paid premium ₹3655 through sbi internet banking receipt no.IGAMXGSNK1 Dated 29/1/2022 6.55am. Due to internet problem receipt not generated. Pl solve my problem immediately.

Yous faithfully
J.Venugopal
[protected]
[protected]@gmail.com
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    L
    Lakshman590
    from Arwal, Bihar
    Jan 26, 2022
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    Sir, myself Kumar Lakshman Lal from Arwal Bihar. I had opened the PLI policy in Nov 2008 at air force stn sirsa through APS. Till now, I have not received any pli policy bond and monthly premium is being deducted from my pay slip.
    So, it is requested to send my documents on following address .
    My address-
    Kumar Lakshman Lal
    S/O Vishnupad Lal
    Vill+Post- Bambhai
    Dist-Arwal (Bihar)
    Pin- 804428
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      P
      Prasanwjeet
      Jan 24, 2022
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      I am a soldier and serving in Indian Army and recently purchased a PLI of Rs. 2000000.00 (twenty lakh) and its maturity dt is 21 Jan 2047. I have already paid first premium as cash. Post Office staff refused to recover EMI from my Salary.

      I wish recover EMI direct from my salary through PAO (OR) PCTC so that reduce my extra burden for payment of premium in time.

      Regards,
      PRASANWJEET KUMAR
      [protected]@gmail.com
      [protected]
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        K
        Kar5220
        from Tiruvannamalai, Tamil Nadu
        Jan 19, 2022
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        Address: Vellore

        I had paid renewal premium for my below mentioned PLI policies on 30.12.2021 thru Credit Card. Premium amount was debited from my account but the same was not credited into my PLI policies.

        Policy No
        1.[protected]
        2.[protected]

        Hence I kindly request your good self to do the needful to credit the amount in PLI policy at the earliest.

        Order no - OR[protected]
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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        I had paid renewal premium for my below mentioned PLI policies on 19.08.2022 thru Debit Card. Premium amount was debited from my account but the same was not credited into my PLI policies.

        Policy No
        1. MH-437288-CS

        Hence I kindly request your good self to do the needful to credit the amount in PLI policy.
        Reply
        Pls do needful
        Reply
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          M
          [email protected]
          Jan 17, 2022
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          Hi sir this is manmohan Singh s/o khinw singh from Dabri, Nagaur(Rajasthan), i had opened my PLI in oct 06 in 405 AIR FORCE STATION BELGAUM.till now i have not received any receipt and/or policy bond.A monthly premium of INR 415 is deducted from my salary.so it is requestd to send my documents as soon as possible .
          My trainee no.8617248
          My service no. 921706

          My present adress

          manmohan Singh s/o khinw singh
          Vpo - Dabri
          Via - Jaswantgarh
          Distt -Nagaur
          Rajasthan - 341304
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          Hence I kindly request your good self to do the needful to provide my PLI policy bond at the earliest.
          Reply
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            A
            amsamg
            Jan 12, 2022
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            I am not able to create customer Id for my PLI. While taking policy I have provided my mail and mobile number. I am getting mails and as well but while generating customerId it’s not allowing me.

            I need receipt of my payment to submit proofs.

            Please tell me help me to create customer Id or give me the alternative to download receipt. I have receipt number.
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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              Q
              quartz
              Jan 10, 2022
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              Address: Prayagraj

              Sir i have surrender my policy ina mar 21 in GPO prayagraj..still intallment is deducting by AIR FORCE CENTRAL ACCOUNT OFFICE..Kindly intruct for stop deduction of installment against policy no. ÀPS-827369-A.
              PRAVEEN KUMAR SINGH
              Mob no.[protected]
              APS-827369-A
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                E
                [email protected]
                Jan 8, 2022
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                Hi Sir/Madam,

                I am trying to make online payment for my PLI policy, however when I opened my online account it shows "no policy found" under "My Policies" tab.
                I am extremely shocked to see this, it will cause delay in premium payment of the policy.

                Request you to please take immediate action on this to fix the issue.
                Please reach out to me to get details on policy.

                I also see that many other customers have complained about the same, so please take extra care of these kind of issues, it will cause reputation damage to PLI Policy and the related organization in public's eyes.

                Regards,
                Irfan
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                  T
                  Tejas Babar
                  Jan 6, 2022
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                  Address: flat no.-09 Triveni apartment near jagtap hospital anandnage

                  I am open these insurance in 29 September 2004 and these policy maturity date is 30 October 2021 . And I am theroial premium amount paid in time to time . And I am apply for maturity benefit still there are not come in my account. These policy open me kharsundi branch and I am asked him he say they are not come centre please check and co-operate me.
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                    D
                    Devika12
                    from New Delhi, Delhi
                    Dec 27, 2021
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                    Hello, my postal life insurance policy was due from 1st March'2021 . Due to some problems I wasn't able to make the payment at that time, however I made the payment on 1st May'2021, it has been almost 8 months but still the payment status is in pending state and my policy has been lapsed. Please look into it and confirm the payment, otherwise kindly refund the amount so I can pay the premium again.

                    Name : Devika Singh
                    PLI Policy number :[protected]
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      S
                      Shaunak.92chay
                      from Coimbatore, Tamil Nadu
                      Dec 9, 2021
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                      Hello,
                      After generating customer id with my policy details I have tried several times to login. However every time I am being told that there is an error in the credentials. But i have verified multiple times and still i am having the issue. I even reset my password but still the same error is generated.

                      My cust ID : 74322492

                      Could you please check on it ?
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                        N
                        Naresh Phule
                        Nov 29, 2021
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                        Address: Udgir, latur

                        PLI payment deducted amount to my account but status of pli is failed and this payment how to refund or success
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                          K
                          Kartik Narvekar
                          Nov 28, 2021
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                          Amount has been credited from bhim but postal life insurance is not showing any status. Kindly resolve. Transaction id is[protected].
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                            V
                            Vamsi Srivatsa
                            Oct 22, 2021
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                            Trying to log in into PLI website with correct Customer ID and password, system throws an error Invalid Customer ID/Password.
                            Tried re setting my password even then the issue is same
                            Iam pretty much sure I have entered correct credentials to my knowledge.
                            This is bit annoying as a beloved customer
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                              N
                              Neeraj1983
                              from Jhansi, Uttar Pradesh
                              Oct 22, 2021
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                              Address: Jhansi

                              My premium is deducted in my credit card number account but premium is not show in post office insurance portal माय पॉलिसी नंबर[protected] amount 3860 mohini gupta
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                S
                                S Mahar
                                from Suratgarh, Rajasthan
                                Oct 19, 2021
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                                Address: J&k

                                I have paid premium of rs 4243 for my PLI policy but yet not received any payment confirmation from india Post also not received any payment receipt for the same
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                                  A
                                  Amritha Gouri
                                  Oct 17, 2021
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                                  I have a registered ID and password for PLI. but when i log in it shows invalid id/password. I tried changing the password twice and it was successful. but still the login shows invalid. Pls resolve this.
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                    P
                                    Parasappa L
                                    Oct 16, 2021
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                                    Address: Parasappa L.173bsf. Ramgarh. Jaisalmer. Rajesthan

                                    Sir i am Parasappa. L. Bsf. This my policy /Prposal no.1009613/768. My noon policy bond. Monthaly amount 1270. Total. Amount 200000.
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                      S
                                      Sriputh
                                      Oct 14, 2021
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                                      There is lots of bugs in PLI website.when you try to login even after entering correct login credentials website won't login you have to try multiple times if somehow you able to login and try to make payment website says ther is no policy to make payment then you have to refresh the page several times finally i[censored] find your policy and try to make payment both payment gateways (SBI and payU) won't work properly. Every time they decline your payment. Infosys have designed such cheap website for India post. This is one of the worst website i have ever seen. This is a substandard work by Infosys. India post atleast should allow user to make payment using wallet apps just like LIC
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                                        H
                                        Hima Dasan
                                        Oct 10, 2021
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                                        After getting customer id and link to activate password email I missed to activate the same with 72 hours. It's showing registration incomplete and not able to register again what to do for this
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