[Resolved]  Postal Life Insurance [Pli] — delaying to send the file case to silchar head post office and also not picking up customer care no.

Address:

Addl Dte Gen APS (PLI Cell) c/o 56 APO, sena Dak Bhawan,Rao Tula Ram Marg, Pin-908716

Sir, i have three policy which are aps[protected]a, aps[protected]a, aps[protected]a initially my wife name was shanta singh (D. O. B.-27 mar 1983) and same name is printed on policy but now i have changed the title of my wife and new name is shanta tanti (D. O. B.-27 mar 1983). Now i have applied for nominee name correction in policy and approched silchar head post office (Assam) then they told me that case file will come from aps department then only name correction will be done so i gave original policy paper with nominees name change application form and a department letter signed by commissioned officer of my department and handed over to silchar head post office on 23 jan19. And till today my work is not done they are saying case file has not come to them, i approched the aps to contact but they are not picking up my phone so i m unable to know about the case file updates. So u plz contact them and ask them to send case file quickly also ask the registry no. (If already sent case file) for my easy tracking.