Postal Life Insurance [Pli] — invalid user id / password

Address:	POST OFFICEPLI, Chamarajanagar, Karnataka, 571440
Website:	pli.indiapost.gov.in/CustomerPortal/mLogin.action

Sir/madam,

We, mrs saraswathi and sharanya tandon, pli (Ea) policy holder with policy no.[protected], whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". What is this?, i can't understand it. I am using correct credentials. Even after clicking the link for password verification which i receive in my email id post using the forget password option, i am unable to open login as again it says - "invalid customer id/password".

Please look into the matter and enable me to login without getting such messages like - invalid password/customer id, because i am in my full consciousness using my credentials to login.

Id's
Sharanya
69871697
15391251
27969888
Saraswathi
64822855
63933414

Please resolve it as soon as possible
Thanks and regards
Mrs saraswathi and sharanya