Postal Life Insurance [Pli] — non credit of pli policy

I jc-581782f sub secuinder singh having pli bond no - aps-948085-l and had matured on 13 may 2019. Accordingly all the maturity documents along with pli bond were forwarded to department of post office, heqd office udhampur for release of maturity amount but, the same has been returned with observation stating that pli premium was paid only till jun 2018. As per statement of account rs 875/- has regularly been deducted by pao (Or) jak rif, jabalpur till apr 2019 but the same has not been credited in pli policy no aps 948085l. It is also intimated that this unit had approached pao (Or) jak rif vide our letter no 117/8/pri dt dec 2019 to credit the monthly premium wef jul 2018 @ rs 875/- but no response was received by this unit till date.in view of above you are requested to direct the pao (Or) jak rif to credit the amount @ rs 875/- pm wed jul 2018 to apr 2019 in policy no aps 948085l at the earliest under intimation to this unit please.