[Resolved]  Postal Life Insurance [Pli] — not able to login to pli - customer id/password not working

I recently got my customer-id and also updated password three time, but still not able to login to my account. It says invalid customer-id/password.

I tried different browser, different phones but login credential not working.

I am currently in us, just wondering whether it is restricting due to my location away from india.

Please advise what i can do to get access to online pli site and make my payments.