[Resolved]  Postal Life Insurance [Pli] — payment done, but receipt not received

I had done payment for premium payment of rs 5750 today but after payment the screen hung up with a jdbc error and the amount was debited. I usually get a pdf receipt for the payment, which i couldnt get this time. There is no option in the site for downloading the receipt as pdf.

Receipt no:[protected]

I want it as pdf for investment proof purposes
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Apr 30, 2019
Complaint marked as Resolved 
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2019
Postal Life Insurance [PLI] Customer Care's response
Kindly visit the nearest post office to duplicate premium receipt.
Complaint comments 

Comments

Sir, my policy number APS 803677_L I summit my documents as on March 07 2019.my maturity date 09 March 2019.but no any reply from your office.please may I request you to kindly further action please. Of my non receive of payment.

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    Postal Life Insurance [PLI] Phone
    +91 40 2346 3606
    +91 361 254 7385
    +91 22 2262 4470
    Postal Life Insurance [PLI] Address
    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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