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Postal Life Insurance [PLI]

Postal Life Insurance [Pli] — Pending status at online payment for May 2021

My policy no is[protected] and customer id is 70298466, i paid pli premium online via SBI net banking for the month of May 2021 on 06/07/2019 but still in the payment history chart, it is showing as "status id 99, status pending and receipt no. is NA for my that payment.

Kindly resolve this issue asap. If it is not getting paid then please let me know when can i get my money back in my account.
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Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
May 08, 2021
Updated by Debasish Thaosen Ref no. for transation is "OR[protected]IGALBYJVD3 TRANSFER TO 3"
May 08, 2021
Updated by Debasish Thaosen payment date is 06/05/2021
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    Postal Life Insurance [PLI] Phone
    +91 40 2346 3606
    +91 361 254 7385
    +91 22 2262 4470
    Postal Life Insurance [PLI] Address
    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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