Postal Life Insurance [Pli] — Pli amount debit from credit card but not reflecting in Pli Account

Address:

Dibru College, Boiragimoth

Sir, I am Ranjumoni Ronghangpi and my PLI Policy No[protected] & I made the online payment for my PLI policy premium, for the period from 01 may 2021 to 31 may 2021 through State Bank of India credit Card on 31-may-2021. Premium Amount has been deducted from my Bank Account. But the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment. and also I got the following message
The specified request cannot be processed.
ID= 179c18b14ee-ecbf40c1

Kindly resolve the issue as soon as possible. either change payment status or return my money on my bank account

Screenshot of the Payment status Pending has been attached for your reference

Thank you