Postal Life Insurance [Pli] — Pli premium payment status id showing 99 pending while money is debited from account

I have paid premium of my PLI on 20.11.2020 through debit card and the money got deducted from my account. Status in the pli website showing pending with status id 99.
Kindly resolve the issue and process the refund if transaction is failed.

Name of policy holder: vidur sharma
Customer id: 61868655
Policy Name: Santosh
Policy Number:[protected]
Amount: 3425
Mob: [protected]
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    Postal Life Insurance [PLI] Phone
    +91 40 2346 3606
    +91 361 254 7385
    +91 22 2262 4470
    Postal Life Insurance [PLI] Address
    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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