Postal Life Insurance [Pli] — pli premium refund

Address:guwahati ghospara, Kamrup Metropolitan, Assam, 781011

I Digen Patowary have paid the premium of postal life insurance for Rs 4645 of policy no.2814447 for the month August, 2019 through online by card payment on 09.08.2019 and it shown a message that the transaction got failed, but the money was deducted from my bank account.please rectify as soon as possible and refund my money.thank you.
Trancation Web site:postal life insurance online premium
Amount Rs4645
dated 09.08.2019.
Transaction not succeed however payment was debited from my HDFC account
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Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
Aug 14, 2019
Updated by Digen Patowary
Till now nothing has done by PLI.
Aug 19, 2019
Updated by Digen Patowary
Even after 10days nothing has done to resolve my complaint.
Complaint comments 

Comments

I have paid a premium of 14652 rs for period of 01/04/2019 to 31/09/2019 of policy no 1346146 on 15/08/2019 but the receipt for the same is not generated.

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    Postal Life Insurance [PLI] Phone
    +91 40 2346 3606
    +91 361 254 7385
    +91 22 2262 4470
    Postal Life Insurance [PLI] Address
    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
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