Postal Life Insurance [Pli] — Premium debited but status showing pending

NAME RAFIGOUSEBASHA SHAIKH
POLICY NO[protected]
amt of trans: 1201
date :[protected]
transaction no [protected]
mobile no [protected]
remarks
I had done payment through online vide my customer I'd 64099902 my amount debited but status showing pending and also receipt not generated.kindly look into matter get resolve it sir if not please credit it back my amount to my account
kindly do needful sir