Postal Life Insurance [Pli] — Regarding online payment of PLI premium not credited in my policy while amount deducted from my bank account

Address:

Delhi

Sir
I have a PLI policy number DL-17448-CS in the name of Jai Prakash registered online for payment with id 24955074.
On dated 18/10/2020 I paid my premium for 6 months online mode using my debit card.
Payment was made successfully but not credited in my policy.
While for the payment of my another policy was credited.
I have written mails to given address.and called so many times on the numbers given here but mails are unreplied while phone number could not be contacted after calling so many times.
You are requested to do needful action regarding the matter.
Thanking you
Yours
Jai Prakash