Postal Life Insurance — redemption of policy no aps-518579-a

Address:

New Delhi, Delhi

Sir
My name is vipin kumar kushwaha. I have surrendered my original bond at pli new delhi headquarter on 02 nov 17. They have told me that the amount will be credit in my back account through neft by 10 dec 17. Today is 14dec 17 and i have not received the amount.
Plz look into the matter and do the needful. My policy no is aps-518579-a.
Thanking you.