Postal Life Insurance — REGARDING EXEMPTION OF INTEREST AMOUNT AND TFR OF PLI POLICY IN RAJ CIRCLE.

Address:Jodhpur, Rajasthan

Sir, I am Ram Chandra Solanki from Jodhpur (Rajasthan) PLI Policy holder Number APS-800121-C. As per various correspondence made by me, but no any result has been found. I have already compliant regarding transfer of PLI policy into Rajasthan circle as well as regarding interest Rs 7172/- charged by PLI Department for non depositing of Premium due to clerical/Departmental (PAD) Mistakes. In this regard, I have already submitted one application dated 20 May 2015 addressed to your department, in which I already mentioned that I agree to deposit four months dues Premium i.e. w.e.f. Feb’ 2008 to May 2008 amounting of Rs 4600/- (1150/ PM) with request to exempt interest amount as it was not my mistake and also mentioned all the details for cause of this type of happening. Besides, recently I received one letter from Department of Post O/o the CPMG, Delhi Circle, Meghdoot Bhawan, New Delhi vide their L/No. Nil dated 21 May 2015, which in informed me that deposit the due premium amount of duration w.e.f. Feb’ 2008 to May[protected]/- PM i.e. total amounting of Rs 4600/-) with the interest amount of Rs 7142/- upto June 2015, whereas, premium was deducted directly through my salary from PAD, N/Delhi and it was responsibility of these department to deduct it and same be deposited in appropriate head, but it was not deducted by PAD Division and subsequently interest amount was charged from me i.e. rupees 7142/-. In reply, I answering you that when I was taken this PLI policy through APS in the month of Feb’ 2008, Bond of said policy was issued me in same month i.e Feb' 2008. Premium of said policy was required to be deducted through my Salary from PAD Department. It was over all responsibility of PAD, where salary was releasing, then why I wave the interest amount. According to directions of your department, I went to Main Post office Jodhpur for depositing of due premium of PLI Policy No APS-800121-C, but they informed me that your PLI not shown in computer due to this policy is not migrated till date. Hence, it could not be functioning at their offices and also directed me that contact at APS for migrate it. It is therefore, I humbly requesting you to direct Department of Posts, O/o The CPMG, Delhi Circle, Meghdoot Bhawan, New Delhi-110001 to exempt interest amount as charged by them, because it was over all responsibility of PAD, N/Delhi due to non deduction of Premium bymistake clerical staff and lake of co-ordinations between department as well as not update of records. I am fully agree to deposit due premium of total 14 Months i.e. (Feb’ 2008 to May' 2008 and Aug' 2014 to May' 2015, but interest amount Rs 7172.53/- as charged on due premium of Feb' 08 to May 2008 was not justifiable as such this is not my default. As such Premium was required to be deducted by PAD, which was not deducted at their end then why I paid the interest amount ? It is therefore, I really prayer to solved out above matter at the earliest and necessary direction may also be given to concerned department to solve out the my genuine problem of above matter at the earliest please. Sir, I am continuously correspondence with your department through various letters/mails but your PLI department giving various arguments and harassing me with the comment that policy is operated by APS/not Operated here/Contact to Delhi circle etc and till date not reached at any stage of solution. Now, after 8 months department telling me that deposit interest amount on due amount, which for I am not liable and resultantly it seems to come that it can be clerical errors, lake of information between these department and co-ordinations . This was overall responsibility of PAD as deduction of premium and salary account manage by them. Request solve out above query at the earliest otherwise I will go to Consumer Court, Jodhpur for justice. Request guide me and solved out the matter at your level. I hope, you are working for public grievances and you can be solved out this typical matter through your respectable efforts. In this regard, all the correspondence letters/mails also provide you through my above application under references.  
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Postal Life Insurance [PLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    1230
    Pending
    0
    Resolved
    319
    Postal Life Insurance [PLI] Phone
    +91 40 2346 3606
    +91 361 254 7385
    +91 22 2262 4470
    Postal Life Insurance [PLI] Address
    Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor, New Delhi, Delhi, India - 110 021
    View all Postal Life Insurance [PLI] contact information