Postal Life Insurance — Unable for online payment of Revival amount of Rs.61173/- for Policy No- AM-AEA-111684-B (Customer ID No[protected]

Address:	Kolkata, West Bengal, 700001
Website:	www.indiapost.gov.in/VAS/Pages/TrackComplaintStatus.aspx

I, Sukdeb Haldar, am holding one PLI in my name bearing policy No- AM-AEA-111684-B having customer id 49306800 in Kolkata GPO Branch. when your department started online payment, I used to make the payment online for the captioned Policy Number. Suddenly it was stopped from your end to make the payment online due to which I could not make the payment.

As a result of this, the policy as on recent date has been lapsed. Now I have personally visited the branch for revival for which all documents have been submitted. In this context the said branch requested me to make the payment of Rs.61, 173/- for the captioned policy.

Hence I request the branch for doing my favour to make the payment online. But I am in vain to do the same online. The system is showing that None of my policy is eligible for premium payment.

I agree to make the payment and in view of above I request you to help me to do the same online so that I dont have any problem to make transaction online