Hi Sir/ Madam, I have been using Postpe since last December for credit card payments on following dates, modes & amount, which was showing successful from their side but i never got my card payed on top of that their app had a bug which was showing my card which is 8901 as 4892, that too under my name, i tried to ask them at first they denied it saying its my card (4892) but later accepted on another call that this happened to multiple clients whose cards got changed or added in their accounts, i asked them why they dont chargeback like other payment services
But they said we dont have such mechanism.
I dont understand how come they dont even inform you about their app having issues or send warning email & blaming me why i kept paying for it
I was really busy with work Hi Sir/ Madam, I have been using Postpe since last December for credit card payments on following dates, modes & amount, which was showing successful from their side but i never got my card payed on top of that their app had a bug which was showing my card which is 8901 as 4892, that too under my name, i tried to ask them at first they denied it saying its my card (4892) but later accepted on another call that this happened to multiple clients whose cards got changed or added in their accounts, i asked them why they dont chargeback like other payment services
But they said we dont have such mechanism.
I dont understand how come they dont even inform you about their app having issues or send warning email & blaming me why i kept paying for it
I was really busy with work & studies around that time, but checked all the statements in May, Since then i have been requesting them to chargeback & refund my amount,
but same answer from them, Following details:
First Payment : 3rd Dec, 22| Mode : Postpe, |Payment to Credit card: 4892 | Reference no. 41754942| Amount: 22, 050
Second Payment: 6th Feb, 23| Mode : Postpe-UPI, |Payment to Credit card: 4892 | Reference no.[protected]| Amount: 10, 000
Third Payment: 7th March, 23 | Mode : Postpe, |Payment to Credit card: 4892 | Reference no. 49285435 | Amount: 22, 050
Fourth Payment: 6th April, 23 | Mode : Postpe, |Payment to Credit card: 4892 | Reference no. 51237746| Amount: 9000
Fifth Payment: 7th April, 23 | Mode : Postpe, |Payment to Credit card: 4892 | Reference no. 51394612 | Amount: 13, 230
Sixth Payment: 6th May, 23 | Mode : Postpe, |Payment to Credit card: 4892 | Reference no. 53224330 | Amount: 21, 937& studies around that time, but checked all the statements in May, Since then i have been requesting them to chargeback & refund my amount, but same answer from them:
First Payment : 3rd Dec, 22| Mode : Postpe, |Payment to Credit card: 4892 | Reference no. 41754942| Amount: 22, 050
Second Payment: 6th Feb, 23| Mode : Postpe-UPI, |Payment to Credit card: 4892 | Reference no.[protected]| Amount: 10, 000
Third Payment: 7th March, 23 | Mode : Postpe, |Payment to Credit card: 4892 | Reference no. 49285435 | Amount: 22, 050
Fourth Payment: 6th April, 23 | Mode : Postpe, |Payment to Credit card: 4892 | Reference no. 51237746| Amount: 9000
Fifth Payment: 7th April, 23 | Mode : Postpe, |Payment to Credit card: 4892 | Reference no. 51394612 | Amount: 13, 230
Sixth Payment: 6th May, 23 | Mode : Postpe, |Payment to Credit card: 4892 | Reference no. 53224330 | Amount: 21, 937
Please help me as im getting into more debt because of their fault.
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